How do I make a payment?

August 18, 2018

You are able to pay your bill in a variety of ways; pay by mail, by phone, online, at a GCI kiosk or by stopping into a GCI store. Multiple methods of payment are accepted wherever you choose to pay your bill.

Accepted Methods of Payment

  1. Credit or Debit card -- we accept Visa, MasterCard, Discover and Amex
  2. Checking or Savings Account
  3. Check
  4. GCI Gift Card
  5. Cash (in-store only)

Pay online

You can sign up and pay your bills online at https://my.gci.com.

 

Pay in store

Head into a GCI Store near you to check your balance, make a payment or get help with your bill.

Find a store in your area

 

Pay by phone

Dial: 265-5400 in Anchorage or 1-800-800-4800 toll-free nationwide, then follow the prompts to make your payment or hear your balance.   

*Have a copy of your invoice or account number handy. You will also need your CPNI number

 

Pay by mail

After you have received your bill, you can mail in your payment to one of the following addresses:

            For Mobile, Internet, or Home Phone

PO Box 99016

Anchorage, AK  99509-9016

For GCI TV

PO Box 196609

Anchorage, AK  99519-6609

 

Setting up autopay

Autopay allows you to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited to either your bank account or charged to your credit card.

Learn how to sign up for Autopay

 

FastPhone/Prepaid available methods of payment

If you are a prepaid customer, you also have a variety of options available to add money to your plan or verify your balance. 

You can always visit a GCI Store or one of our authorized retailers statewide to replenish your prepaid account.

Find a GCI Store near you

Paying Online

  1. Go to https://fastphone.gci.com

Paying Over the Phone

  1. Dial 444-8100
  2. The automated prompt will ask you to confirm your phone number by pressing 1
    • If you aren’t calling from your prepaid phone you’ll be asked to enter your 10 digit phone number.
  3. Enter passcode
    • You will be told your current account balance and expiration date
  4. You may select from the following options
    • Redeem a PIN
    • Pay by  credit card
    • Apply funds from wallet to your plan
    • Speak to customer service