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CONTACT US

Residential Customer Service

In Anchorage: 907-265-5400
Statewide: 800-800-4800

Email: rcs@gci.com

Hours:

Mon–Fri 8am–8pm
Sat–Sun 9am–6pm
Closed on all major holidays

Business Customer Service

In Anchorage: 907-265-5454
Statewide: 800-800-7754

Email: bcs@gci.com

Hours:

Mon–Fri 8am–6pm
Closed: Sat & Sun; major holidays

Residential Technical Support

In Anchorage: 907-868-0316
Statewide: 800-800-4800

Email: support@gci.net

Hours:

Open 24/7/365

Use online support

Business Technical Support

In Anchorage: 907-265-5454
Statewide: 800-800-7754

Email: businesstechsupport@gci.com

Hours:

Open 24/7/365

GCI Store Locations

GCI Business Center

Olympic Center
701 W 36th Ave., Suite A3
Anchorage, AK 99503

907-265-5454

Hours:

Mon - Fri 9am-6pm
Closed Sat & Sun

GCI Business Mailing Address

P.O. Box 99001
Anchorage, AK 99509-9001

Services by Community

Find out which GCI services are available in
each community across the state.

Feedback

Customer Service is a top priority at GCI. We want to hear about your experiences good and not-so-good. If you’d like to talk to us about your service or billing, you may use any of the following methods:

If any invoiced charges are incorrect, please notify GCI within 90 days of invoice date to ensure proper credit.

GCI will act promptly on all complaints submitted. If, after a reasonable time, your complaint has not been resolved, you may also contact the Regulatory Commission of Alaska at 907- 276-6222, or toll free at 1-800-390-2782.

Payment Information

Payments received at our Post Office address are processed Monday–Friday by our payment processing vendor, Wells Fargo. Payments are posted by 5:00 PM, the same day they are picked up at the Post Office. These payments appear on the customer’s account as soon as they are posted.

GCI TV Payments

GCI
PO Box 196609
Anchorage, AK 99519-6609

Residential Phone/Internet Payments

GCI
PO Box 99016
Anchorage, AK 99509-9016

Business Phone/Internet Payments

GCI
PO Box 99001
Anchorage, AK 99509-9001

Corporate Contact

  • 265-5600 (Anchorage)
  • 1-800-770-7886 (Nationwide)
  • By Mail:
  • GCI
    2550 Denali St., Ste 1000
    Anchorage, AK 99503

Advertise on GCI TV

Denali Media Holdings

907-929-9712

sales@denalimediaholdings.com