To test the strength of your device’s internet connection, we'll measure the speed from our servers to this device.
Understanding your speed test results ➔
Tips to improve your internet speed ➔
It is important to understand that this test does not measure the speed of the internet connection to your home, it measures the speed of the internet connection to a device within your home. Results are often lower than plan speeds due to various factors outside your internet provider’s control, including WiFi conditions and device capabilities. With that in mind, if you run a speed test from a device with an expected WiFi speed that is lower than your plan, the results will be limited to roughly your device’s expected WiFi speed.
Our high-speed data plans are designed to support the bandwidth needs of many devices at the same time. Internet service is delivered to your home and as you connect different devices, it is divided and shared among them, reducing the speed of data transmission. Think of it as a huge water pipe running into your home, with a network of smaller pipes branching off of it to carry water to different areas: with each intersection point, less water flows through each pipe. So, the more devices you have connected to the internet in your home, the more bandwidth you’ll need to maintain high speeds across them.
Step 1: Move the device closer to your WiFi gateway. The closer you are to your gateway, the less chance for signal interference.
Step 2: Make sure the WiFi gateway is in a clear space, which allows the signal to travel and expand for better speed and coverage. For best results, do not place it on the floor or in a cramped space like a cabinet, closet, or drawer.
Step 3: Avoid interference. Place your WiFi gateway away from large household items and other electronic equipment that may block your signal.
Step 4: Relocate your Wi-Fi modem or router to the center of your home to increase its coverage potential.
Step 5: Manually restart your Wi-Fi modem. Unplug the power cable, wait one minute, then plug it back in.
Step 6: Consider the age of your connected device.
If your household relies on internet for everyday connections like working from home, streaming services, virtual assistants, smart home devices, etc., 2.5 Gbps internet will make your connections faster than before. This is because the increased bandwidth to your home’s network is delivering more speed to each connected device. For example, if you previously had 1 gig internet with 10 connected devices, then each device was getting about 100 Mbps of speed. When you increase your internet to 2.5 Gbps, each of those devices’ connections become 2.5 times faster, at 250 Mbps.
With 2.5 Gbps internet, more people and devices in your household will experience faster speeds. Think of it like opening additional lanes on a crowded highway: more vehicles (devices/users) can access the highway (internet) and the flow of traffic (speed) moves faster due to less congestion.
The age of your device has a big impact on the speed test results. Newer devices are capable of much more speed than older devices.
Here is what you should expect your device speed to be:
Computers (Ethernet)
Year Released | Maximum Expected Ethernet Speed |
---|---|
2021 - present | 2,500 Mbps w/ 2.5 Gb Ethernet adapter |
2010 - 2020 | 1,000 Mbps |
2010 & earlier | 100 Mbps |
Computers (Wi-Fi)
Year Released | Maximum Expected Wi-Fi Speed |
---|---|
2021 - present | 500 - 700 Mbps |
2011 - 2020 | 150 - 500 Mbps |
2007 - 2010 | 75 - 150 Mbps |
2006 & earlier | 25 Mbps |
Mobile Phones and Tablets (Wi-Fi)
Year Released | Maximum Expected Wi-Fi Speed |
---|---|
2021 - present | 300 - 600 Mbps |
2011 - 2020 | 75 - 300 Mbps |
2007 - 2010 | 25 - 75 Mbps |
2006 & earlier | 25 Mbps |
Check if your current modem can support these new upgraded speeds. ➔