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Test your Internet Speed

To test the strength of your device’s internet connection, we'll measure the speed from our servers to this device.

Why are my speed test results lower than my plan speeds? It is important to understand that this test does not measure the speed of the internet connection to your home, it measures the speed of the internet connection to a device within your home. Results are often lower than plan speeds due to various factors outside your internet provider’s control, including WiFi conditions and device capabilities. With that in mind, if you run a speed test from a device with an expected WiFi speed that is lower than your plan, the results will be limited to roughly your device’s expected WiFi speed.

Tips to improve your speed

  • Step 1: Move the device closer to your WiFi gateway. The closer you are to your gateway, the less chance for signal interference.
  • Step 2: Make sure the WiFi gateway is in a clear space, which allows the signal to travel and expand for better speed and coverage. For best results, do not place it on the floor or in a cramped space like a cabinet, closet, or drawer.
  • Step 3: Avoid interference. Place your WiFi gateway away from large household items and other electronic equipment that may block your signal.
  • Step 4: Relocate your Wi-Fi modem or router to the center of your home to increase its coverage potential.
  • Step 5: Manually restart your Wi-Fi modem. Unplug the power cable, wait one minute, then plug it back in.
  • Step 6: Consider the age of your connected device.

How speed is delivered to your connected devices

Our high-speed data plans are designed to support the bandwidth needs of many devices at the same time. Internet service is delivered to your home and as you connect different devices, it is divided and shared among them, reducing the speed of data transmission. Think of it as a huge water pipe running into your home, with a network of smaller pipes branching off of it to carry water to different areas: with each intersection point, less water flows through each pipe. So, the more devices you have connected to the internet in your home, the more bandwidth you’ll need to maintain high speeds across them.

What speeds to expect from different devices

The age of your device has a big impact on the speed test results. Newer devices are capable of much more speed than older devices.

Here is what you should expect your device speed to be:

Computers

Year Released Expected WiFi Speed
2011 - present 150-500 Mbps
2007 - 2010 75-150 Mbps
2006 & earlier 25 Mbps

Phones ad Tablets

Year Released Expected WiFi Speed
2011 - present 75-300 Mbps
2007 - 2010 25-75 Mbps
2006 & earlier 25 Mbps

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