Tested and supported internet modems

April 3, 2024

The modems below have been tested and approved by GCI for each of the plans and speeds referenced in the chart. You can find your modem model on the back of the device, usually on a product information sticker.

For the best internet experience, we recommend using our newest modem, the Sagemcom Fast 3893E, paired with a WiFi pod to extend in-home WiFi coverage. To maximize the speeds for your plan, connect this setup using a Cat6e Ethernet cable. As a GCI internet customer, this latest equipment (modems, pods, and cables) is available to you at no cost.  

Supported Modems

  Brand    Model   Supported Internet Plans Type 
 Sagemcom   FAST 3893E   red Unlimited, Fastest, Faster, Fast  Cable Modem
  Sagemcom       FAST 3896U   red Unlimited, Fastest, Faster, Fast     Cable Gateway
  Sagemcom   FAST 3896UM      red Unlimited, Fastest, Faster, Fast  Cable Gateway
  Hitron   Coda-4582   red Unlimited, Fastest, Faster, Fast  Cable Gateway
  Hitron   Coda-45   Fastest, Faster, Fast  Cable Modem
  Hitron   CDA-3-35   Fastest, Faster, Fast  Cable Modem
  Hitron   CDA-3   Faster, Fast  Cable Modem
  Arris   CM820A   Fast  Cable Modem
  NETGEAR   CM2000   red Unlimited, Fastest, Faster, Fast  Cable Modem
  NETGEAR   CM1000   Fastest, Faster, Fast  Cable Modem
  Hitron   NOVA-2004   red Unlimited, Fastest, Faster, Fast  Fiber Modem
  Plume   SuperPod AX   red Unlimited, Fastest, Faster, Fast  Wi-Fi Router
  Plume   SuperPod   Fastest, Faster, Fast  Wi-Fi Router