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Support and contact information

As GCI's small business customer, you have a local team of experts and dozens of store locations throughout Alaska ready to give neighborly service when you need it. Visit a store, call us, email, or browse our support articles.

Business Technical Support

Statewide: (800) 800-7754, option 2
Hours: 7 a.m. to 9:30 p.m.
7 days a week

Business Customer Service

Statewide: (800) 800-7754, option 1
Hours: Mon-Fri 6 a.m. to 9 p.m. 
Sat-Sun 7 a.m. to 7 p.m. 

bcs@gci.com
Hours: Mon to Fri, 8 a.m. to 5 p.m.

Contact us for an account review

Fill out our contact form or email us at smallbusiness@gci.com and the small business team will get back to you between 8 a.m. and 5 p.m., Monday through Friday.

The GCI Small Business Care Team is exclusively dedicated to our small business customers around Alaska, always providing direct, personalized service. Our goal is to make your life easier by being there for you when you need us.

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GCI Store Locations

Search our locations across the state to find the one nearest you!

Services by Community

Find out which GCI services are available in each community across the state.

Feedback

Customer Service is a top priority at GCI. We want to hear about your experiences, both good and not-so-good. If you’d like to talk to us about your service or billing, you may use any of the following methods:

If any invoiced charges are incorrect, please notify GCI within 90 days of invoice date to ensure proper credit.

GCI will act promptly on all complaints submitted. If, after a reasonable time, your complaint has not been resolved, you may also contact the Regulatory Commission of Alaska at (907) 276-6222, or toll free at (800) 390-2782.

Corporate Contact

In Anchorage: (907) 265-5600
Nationwide: (800) 770-7886

2550 Denali St., Ste. 1000
Anchorage, AK 99503

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Dan Casey, VP of Sales
(907) 868-2553
dcasey@gci.com

Business Mailing Address

P.O. Box 99001
Anchorage, AK 99509-9001

Additional Support Resources

Find fast answers to the most frequent support questions.