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Small Business Support & Contact Information

As GCI's small business customer, you have a local team of experts and dozens of store locations throughout Alaska ready to give neighborly service when you need it. Visit a store, call us, email, or browse our support articles.

Get in touch

Small Business Customer Service

Statewide: (800) 800-7754, option 1
Hours: Mon to Fri, 6 a.m. to 10 p.m.
Sat and Sun, 7 a.m. to 8 p.m.

bcs@gci.com
Hours: Mon to Fri, 8 a.m. to 5 p.m.
Map illustration showing fifty store locations across Alaska

GCI Store Locations

Search our locations across the state to find the one nearest you!

See store locations

Services Available in Each Alaskan Community

Find out which GCI services are available in each community across the state.
GCI Products by Community

Feedback

Customer Service is a top priority at GCI. We want to hear about your experiences, both good and not-so-good. If you’d like to talk to us about your service or billing, you may use any of the following methods:

If any invoiced charges are incorrect, please notify GCI within 90 days of invoice date to ensure proper credit.

GCI will act promptly on all complaints submitted. If, after a reasonable time, your complaint has not been resolved, you may also contact the Regulatory Commission of Alaska at (907) 276-6222, or toll free at (800) 390-2782.

Corporate Contact

In Anchorage: (907) 265-5600
Nationwide: (800) 770-7886

2550 Denali St., Ste. 1000
Anchorage, AK 99503

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Dan Casey, VP of Sales
(907) 868-2553
dcasey@gci.com

Business Mailing Address

P.O. Box 99001
Anchorage, AK 99509-9001

Additional Support Resources

Find fast answers to the most frequent support questions.
AK-Fi Work
How to Activate iPhones with eSIM
10-Digit Dialing FAQs
How to Connect Your Cable Modem
GCI Mobile Voicemail Setup Guide
GCI Basic Settings
Robocalling Resources
Long Distance Fraud Tips and Tricks
Get Support for a Specific Mobile Device
GCI Landline Voicemail Setup Guide

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