Support and Contact information | GCI Small Business

Business Technical Support

Statewide: (800) 800-7754, option 2
Hours: 7 a.m. to 9:30 p.m.
7 days a week

Business Customer Service

Statewide: (800) 800-7754, option 1
Hours: Mon-Fri 5 a.m. to 10 p.m.
Sat-Sun 6 a.m. to 8 p.m.

bcs@gci.com
Hours: Mon to Fri, 8 a.m. to 5 p.m.

Contact us for an account review

Fill out our contact form or email us at smallbusiness@gci.com and the small business team will get back to you between 8 a.m. and 5 p.m., Monday through Friday.

Get in touch

The GCI Small Business Care Team is exclusively dedicated to our small business customers around Alaska, always providing direct, personalized service. Our goal is to make your life easier by being there for you when you need us.

ADAM WASHBURN

Account Manager
Bethel / Homer / Juneau / Seward / Soldotna / Petersburg

awashburn@gci.com

AMANDA ASHTON

Account Manager
Anchorage / Kotzebue / Nome

aashton@gci.com

ANAND ENKHBOLD

Account Manager
Anchorage / Elmendorf AFB / Fort Richardson

aenkhbold@gci.com

JOSH FINNEY

Account Manager
Fairbanks North Star Borough / Kodiak / Utqiagvik

jfinney@gci.com

STEPHEN KICHURA

Account Manager
Anchorage / Eagle River / Girdwood / Mat-Su

skichura@gci.com

Services by Community

Find out which GCI services are available in each community across the state.

GCI Products by Community

Feedback

Customer Service is a top priority at GCI. We want to hear about your experiences, both good and not-so-good. If you’d like to talk to us about your service or billing, you may use any of the following methods:

Feedback form
Visit any GCI store
Write to:
GCI, Attn: Customer Service, 2550 Denali Street, Suite 1000 Anchorage, AK 99503.

If any invoiced charges are incorrect, please notify GCI within 90 days of invoice date to ensure proper credit.

GCI will act promptly on all complaints submitted. If, after a reasonable time, your complaint has not been resolved, you may also contact the Regulatory Commission of Alaska at (907) 276-6222, or toll free at (800) 390-2782.