Support and Contact information | GCI Small Business

Business Technical Support

Statewide: (800) 800-7754, option 2
Hours: 24/7/365

Business Customer Service

Statewide: (800) 800-7754, option 1
Hours: Mon to Fri, 6 a.m. to 10 p.m.
Sat and Sun, 7 a.m. to 8 p.m.

bcs@gci.com
Hours: Mon to Fri, 8 a.m. to 5 p.m.

Contact us for an account review

Fill out our contact form or email us at smallbusiness@gci.com and the small business team will get back to you between 8 a.m. and 5 p.m., Monday through Friday.

Get in touch

The GCI Small Business Care Team is exclusively dedicated to our small business customers around Alaska, always providing direct, personalized service. Our goal is to make your life easier by being there for you when you need us.

AMANDA ASHTON

Account Manager
Dental / Education / Finance / Grocery Retailers / Insurance

aashton@gci.com

CORY BYE

Account Manager
Nonprofits

cbye@gci.com

ANAND ENKHBOLD

Account Manager
Medical

aenkhbold@gci.com

JOSH FINNEY

Account Manager
Transportation Fairbanks

jfinney@gci.com

STEPHEN KICHURA

Account Manager
Construction / Mining / Oil / Seafood

skichura@gci.com

HOWIE LAU

Account Manager
Engineering / Law / Native Corporations / Safety

hlau@gci.com

MITCHELL TRUDELL

Account Manager
Real Estate

mtrudell@gci.com

RUTH WILLIAMS

Account Manager
Hospitality / Lodges / Media / Tourism

rwilliams1@gci.com

Services by Community

Find out which GCI services are available in each community across the state.

GCI Products by Community

Feedback

Customer Service is a top priority at GCI. We want to hear about your experiences, both good and not-so-good. If you’d like to talk to us about your service or billing, you may use any of the following methods:

Feedback form
Visit any GCI store
Write to:
GCI, Attn: Customer Service, 2550 Denali Street, Suite 1000 Anchorage, AK 99503.

If any invoiced charges are incorrect, please notify GCI within 90 days of invoice date to ensure proper credit.

GCI will act promptly on all complaints submitted. If, after a reasonable time, your complaint has not been resolved, you may also contact the Regulatory Commission of Alaska at (907) 276-6222, or toll free at (800) 390-2782.