GCI GO FAQs

What is GCI GO?

GCI GO is TV to go, wherever you go. It allows you to watch original programming and hit movies from any seat in the house. Or the office. Or the car. Or even the grocery store. If you have a GCI TV subscription and a streaming device you have unlimited access to TV anywhere, even outside of Alaska. Using your MyGCI username and password, you’ll be able to download and log in to a collection of individual programmer apps and viewing portals.

How do I access GCI GO?

You must have a GCI TV subscription and a MyGCI login to watch on the go.  You can view programmer content on your computer on the programmer's website, a smartphone/tablet app, a streaming device (ROKU, Xbox, etc.), a Smart TV or any combination of these viewing options. For instance, you can watch HBOGO on your computer by going to hbogo.com, or using your smartphone, Roku and Smart TV to download the HBOGO app. In each instance, you will have to log in to the website or app using your MyGCI username and password.

To download the programmer-specific apps, please visit the Apple App Store or Google Android Market and follow the instructions. If you want to watch GCI GO from your laptop or desktop computer, you don’t need an app. Just log in to your MyGCI profile from the programmer’s website and start watching.

 View the full list of content providers available to you!

How many people can access GCI GO?

Up to 10 people can enjoy GCI GO on one MyGCI account. Simply add family members, roommates or friends as users on your MyGCI account to allow them access. More than one device can be used at a time. Each user must have a MyGCI username and password and the proper device based on the show they want to watch.

What shows are available on GCI GO?

Our content partners such as HBO, Cinemax, and A&E provide movies, original series as well hundreds of titles in documentaries, sports, comedy specials and more. New channels are being added all the time.

 View the full list of content providers available to you! 

Do I have to pay any additional fees to use GCI GO?

No, there are no additional fees. GCI GO is free as long as you subscribe to a GCI TV package that includes the channel you’d like to stream and a secure, high-speed Internet connection.

Add up to 10 people to your MyGCI account for free on the go access!

Do GCI GO’s content partners provide parental controls?

Some of GCI GO’s content partners such as HBO, Cinemax and Starz require parental controls. Those controls are set separately on each channel’s web sites.

Other GCI GO content partners may display ratings codes for each show but do not have parental controls.

Do I need a specific web browser to access GCI GO?

GCI recommends using the following web browsers:

Windows

Internet Explorer 8.0 or higher
Chrome 17.0 or higher
Firefox 10.0 or higher

Mac

Safari 5.1 or higher
Chrome 17.0 or higher
Firefox 10.0 or higher

Are there any system requirements for GCI GO?

It's very important that your system meet the minimum requirements. If it doesn't, your viewing experience may be affected. To download programmer apps, your phone/tablet must be running Android Version 2.3 or higher and Apple iOS 7.0 or higher.

PC Minimum Requirements

Microsoft Window 7, Vista, XP (SP2 or SP3), Intel Pentium 4 3.2 GHz (or faster), with 2 GB RAM.

MAC Minimum Requirements

Apple OSX 10.5.7, Intel Core Duo, 1.83 GHz (or faster), with 2GB RAM.

Does GCI GO use or share my account information?

Your privacy is important to GCI. As always, we respect your privacy and will not give away, sell or expose your personal information to any third parties. 

Review our privacy policy.

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