Many technical issues with mobile phones can be resolved with one of these steps. Try these tips first before reaching out to technical support.
Do a full restart
Typically this is done by holding down the power button for five seconds and tapping on the restart option that appears on the screen.
For help restarting a specific device, visit our interactive device support tool, select the device, and search for "restarting your phone."
Reset network settings
For help finding the reset network settings option, use our interactive device support tool, select the device, and search for "reset network settings."
Still having issues?
If you're still having technical issues after trying these tips, please call GCI technical support at 800-800-4800.