December 17, 2021
Recordings More than 30 Days Old May Be Automatically Deleted
Recently, Yukon TV’s DVR feature has demonstrated some usability errors. To resolve these errors, we need to increase our system’s capacity so it can successfully accommodate the increasing number of Yukon TV users. As we work to expand capacity, for the next several months, the short-term workaround is to limit the length of time content can be stored in your cloud DVR. This does not change the total amount of space you can use for DVR recordings, only the length of time they will be accessible.
Customers will be notified when this restriction has been lifted.
Other Ways to Watch Your Video Content
If you find that 30 days are not enough to watch your recorded shows, you have other options that extend that timeframe. As a subscriber of GCI’s Yukon TV, you automatically have access to TV Everywhere, a program that allows you to use your GCI login credentials to sign directly into network apps if the network is a part of your Yukon TV package. For instance, if Fox is a channel in your Yukon TV package, then you can download the FOX Now app and use it to watch content from Fox’s video library. This is a great option for watching missed shows or live TV when you are off-network.