Wi-Fi Gateway Band Steering

June 26, 2019

Band Steering will intelligently move your devices from the 2.4 GHz and 5 GHz network based on usage, speed, coverage and distance. When using Band Steering you will only have one network name with one password.

If you choose to turn Band Steering off, it will allow you to create two separate networks (or, SSID’s) which could have their own passwords and names. You can then connect certain devices to a specific network. If you choose to turn Band Steering off, and create two separate networks, you will most likely have to set your devices back up on the network you prefer.

Remember, the 2.4 GHz network will provide better coverage but is more likely to be interfered with while the 5 GHz network will have shorter ranges, but can sometimes achieve faster speeds because of less interference (5 GHz also won’t travel through walls or windows as well as 2.4 GHz).

  • Connect directly to your gateway via an Ethernet cable or wirelessly via your Wi-Fi
  • Open a web browser and visit
  • Sign in using the following credentials
    • Username: cusadmin
    • Password: (your Wi-Fi network password)
  • Click “Wireless” from the top bar
  • Under “Basic Settings” select “5G” and turn “Band Steering” to ‘disabled’
  • Save your changes