How do I connect my Digital Local phone?

July 27, 2016

Digital Local Phone Self-Installation Settings

  1. Locate an active cable jack and an available electrical outlet near where you want to place your phone base station.
  2. Connect your home cable jack to the back of the Arris phone box using a supplied coax cable. If you are also using this cable jack for your cable TV or Internet, use a splitter.
  3. Connect the power cord to the Arris phone box, and plug it into a nearby electrical outlet as shown. NOTE: A portable handset will need to charge before it can be used.
  4. Connect the phone base station to port 1 on the Arris phone box using the supplied gray “satin” phone cord.
  5. When finished, call 1-866-737-7353 during the hours below to activate your new phone service.

Activation Hours
Mon.- Fri. 8 a.m.– 8 p.m.
Sat. 8 a.m.– 6 p.m.
Sun. 8 a.m.– 5 p.m.
steps diagram