We began charging an additional fee of $4.99 per gci.net email account on September 20, 2023. We previously announced that GCI-hosted email accounts would be retired sometime in 2024. In response to customer feedback, all retirement plans are paused while we explore additional solutions to help customers keep their current email addresses. Please check our FAQs page for updates.

Change your GCI webmail password

December 15, 2022


Remember: You can change your password at any time if you can login to your account by selecting your email address.

If you are unable to login to your account, to change your password, please reach out to support by phone at 800-800-4800 or chat to get it reset.

Login Steps

1. Visit https://mail.gci.net and enter in your email address and password.


2. Then, once you are in your inbox, click your email address from the upper right-hand corner, and choose “change password.”

Change Password in Webmail

3. Finally, enter in your current password, new password and confirm the new password by typing it in again. Click “save” to same your new password

Change Password Fields