In response to customer feedback, we are no longer pursuing any options that would affect your GCI email address(es). They will remain unchanged.

Support - Using Email Address Books

December 7, 2022

Using Address Books

Address Book is where you can store contact details. Two types of address lists are supported in the Web Client:

  • Your personal address books, which consists of contacts you maintain. By default a Contacts, Distributions Lists, and an Emailed Contacts address book are created in Address Book. You can create additional address books and share them with others.
  • A Global Address List (GAL), sometimes called Company Contacts, is available to users within your organization. The GAL may contain convenience features such as distribution lists to facilitate communicating with an entire department. You cannot edit GAL entries. You can, however, import an address once it appears in email you send or receive. You can add additional contact information when the name is in a list in your Address Book.

You can add contacts to any of your address books. Only a name is required to create a contact, or you can create detailed contact forms that include full name, multiple email addresses, work, home, and other addresses, phone numbers, and an image. You can also create group contact lists.

The Emailed Contacts address book is populated automatically when you send an email to a new address that is not in one of your other address books.

Your email administrator can set a maximum limit for the number of entries you can have in all your address books. When you reach this maximum, you cannot add any more contacts. You can delete contacts to free up space. When you compose an email message, the auto-complete feature displays a list of names from your address books that match the text you're typing.

Importing an Address Book

You can import contact lists and address books that are saved in a comma-separated (.csv) file. After the contacts are imported, they are alphabetized by last name in your address book.

  1. Go to Preference > Import/Export page.
  2. In the Import > File text box, Browse and locate the .csv file to import.
  3. Select the Type of contact list you are importing. You can select to auto-detect the contact list, or select from the contact lists in the drop-down menu.
  4. Select the Destination address book to import the contacts or create a new address book. If creating a new address book, click New and enter a name, color and location for the new folder.
  5. Click OK.
  6. Click Import.

Depending on the size of the .csv file, the import might take a few minutes. When the import is complete, the Status Box shows the number of contacts successfully imported.  

Exporting an Address Book

You can export your address books to a comma-separated (.csv) file.

  1. Go to Preference > Import/Export page.
  2. Select the Source folder of the contacts to export.
  3. Click OK.
  4. Click Export.
Option Description 
 Accounts    All account data can be exported to a "Tar-GZipped" (.tgz) format, which can be imported back into the system. You have the option to select Advanced settings.
 Calendar   You can export your appointments in the standard iCalendar (.ics) format, then import them into another calendar program.
 Contacts   You can export your appointments in the standard iCalendar (.ics) format, then import them into another calendar program.

Trusted Addresses

You can add or remove email addresses or domains to a "Trusted" list. Adding domain or email addresses to this list will consider mail from them trusted, and images will display automatically.

  1. Select Preference > Trusted Addresses.
  2. Type in an email address or domain and click "Add" to add it to the list.