In response to customer feedback, we are no longer pursuing any options that would affect your GCI email address(es). They will remain unchanged.

Support - Composing and Sending Email

December 5, 2022

You can compose and send your email message as soon as you write it, compose a draft and return to it later, or compose the message and specify a time in the future to send the message.

You can customize your options for composing messages in your Preferences > Mail page.

Composing a new email message
Depending on your mail preferences, when you click New Message either a Compose tab appears in the Application toolbar or the compose page opens in a separate window.

1. In the Mail tab click New Message. Depending on your email preferences, the blank compose page opens in a new tab or opens as a separate compose window.
2. In the To text box, enter the email addresses of the person or persons to whom you are sending the message. Either type the address or click To to search through your contacts or the global address list. Note:  You can drag and drop the address bubble in the text box to the Cc or Bcc text boxes, and you can copy the address bubble by clicking CTRL+c.
3. If you have more than one email identity (also known as a persona) configured, From is displayed above the To: field. Select the identity to use for this email.
4. (Optional) To send a copy of the email to other recipients (Cc) or to send a blind copy (Bcc) without the recipient's knowledge, enter email addresses in the Cc and Bcc fields. Note:  You can send a message without an address in the To field if there is an address in either the Cc or Bcc field.
5. In the Subject field, tell the recipient what the message is about.
6. Click Send to send the email message. A copy of the message you sent is saved in your Sent folder.

Adding an Attachment to an Email
You can attach any file on your file system that you can find using Browse.

You can open any file attachment directly from your mailbox, provided that you have the right application and the extension is not blocked by your administrator.
If the file type is one that is supported by the installed software on your computer, you can typically double click the file and your computer automatically launches the correct application for reading that file.

Computer viruses are often spread through file attachments. Therefore, system administrators might block incoming email containing certain types of attachments, often with the extension .EXE or .ZIP as part of their filename. If you send an email message to someone whose email system has been configured to block certain types of attachments, you might not receive any notification if the email was blocked.

1. Compose the email message.
2. Below the Subject field, click Attach and select My Computer.
3. Select the files and click Open. The file names displays below the Subject text box.
4. Click Send to send the message and the attachments. Note: Recipients must have the appropriate software to open the file. Common file formats, such as text files, HTML files, and images such as GIF or JPEG files, can be opened in a variety of programs.

Adding Attachments Using Drag and Drop
You can easily add an attachment to an email message by dragging the file from a folder into your email.

1. Select one or more files to be attached and hold down the cursor.
2. Drag the files to the message header area and release the cursor. The file names are displayed in the header.

Removing an Attachment
To remove an attachment, click the x in the attachment bubble.