Mobile Wireless Device Unlocking
Apple Devices are the only devices in GCI’s line-up of mobile wireless devices that require unlocking. GCI will only unlock Apple Devices for the owner that bought the device from GCI. At this time, iPads are currently unlocked.
A customer may unlock their GCI Apple device (iPhone) under the following circumstances or situations:
- For travel greater than 60 days, customers must call into Customer Service to confirm new return date and submit another unlock request.
- Upon return date, the device will be re-locked unless a new request to extend is submitted.
- Exception: All locked Certified Pre-Owned devices can be unlocked at the time of purchase.