As part of our commitment to providing the best internet experience, we must perform network maintenance, which will result in service interruptions.
Affected customers will receive multiple notifications at least 30 days before the maintenance, including emails and door hangers.
This project requires work in many neighborhoods. Check the project schedule for details.
If you find that your GCI cable modem has not reconnected, it may require a power cycle to bring it back online. You can do this in three easy steps:
If your internet service is still down after power cycling and you are using a separate wireless router, please power cycle your wireless router by following the manufacturer’s instructions.
If you have a GCI landline phone that doesn’t reconnect after this work, it may require a power cycle to bring it back online. You can do this in three easy steps: