You are able to pay your bill in a variety of ways; pay by mail, by phone, online, at a GCI kiosk or by stopping into a GCI store. Multiple methods of payment are accepted wherever you choose to pay your bill.
You can sign up and pay your bills online at https://myebill.gci.com.
Head into a GCI Store near you to check your balance, make a payment or get help with your bill.
GCI also has installed 32 self-service kiosks statewide for easy access and payment. A store location will indicate "Express Payment Kiosk: Yes" if available at that location.
Dial: 265-5400 in Anchorage or 1-800-800-4800 Toll Free Nationwide, then follow the prompts to make your payment or hear your balance.
*Have a copy of your invoice or account number handy. You will also need your CPNI number
After you have received your bill, you can mail in your payment to one of the following addresses:
For Wireless, Internet, or Home Phone
PO Box 99016
Anchorage, AK 99509-9016
For GCI TV
PO Box 196609
Anchorage, AK 99519-6609
Autopay allows you to schedule a recurring monthly payment for the total amount due on your bill. The amount due is automatically debited to either your bank account or charged to your credit card.
Simplify and sign up for Auto Bill Pay now! Available at https://myebill.gci.com
You can only register for myebill once you have received your first bill in the mail. If you are a new user select “New Users Register Here”. You will be asked for your GCI Account Number, the billing name for your account, and your CPNI number.
After creating your account or if you already have an account, sign into your account with your username and password.
Use these steps to set up Auto Bill Pay for your account:
Note: The first Autopay is applied to your next bill. It is recommended you do a one time payment on the current billed amount as to not allow your bill to go overdue.
If you are a prepaid customer, you also have a variety of options available to add money to your plan or verify your balance.
You can always visit a GCI Store or one of our authorized retailers statewide to replenish your prepaid account.