AK-Fi Home is currently available to new GCI No Worries Home Internet customers, and existing GCI No Worries Home Internet customers who express interest. Wider distribution for existing customers will be offered later this year and we will notify customers via email when this upgrade is available. If you're an existing customer who is experiencing issues with your GCI home internet service, contact us for support at 800-800-4800.

AK-Fi Home is included with all GCI No Worries Home Internet plans at no additional charge.

There is no current fee for AK-Fi pods. These extenders will be issued on an as-needed basis to customers who have unresolved coverage issues which have been identified through the AK-Fi Home app.

New No Worries Home Internet Customers:

If you get either GCI’s Fast, Faster, Fastest, or red Unlimited internet plan, AK-Fi Home will automatically be included on your account. After you’ve installed your modem, download the AK-Fi Home app, log in with your MyGCI credentials, and you’ll be good to go!

 

Existing No Worries Home Internet Customers:

If you have either GCI’s Fast, Faster, Fastest, or red Unlimited internet plan, AK-Fi Home will be offered to you later this year, at which time GCI will notify you via email. You will need a compatible modem. If your modem is incompatible, you will need to exchange it. Just get in touch for a complimentary modem swap. Then, contact GCI to have AK-Fi Home activated on your account; download the AK-Fi Home app; log in with your MyGCI credentials; and you'll be all set!

AK-Fi Home internet connectivity is currently available in the following areas: 

Anchorage 

Angoon

Barrow 

Bethel 

Cordova 

Eagle River-Chugiak 

Eielson AFB 

Fairbanks 

Fort Greely 

Fort Wainwright 

Girdwood 

Homer 

Juneau 

Kenai 

Ketchikan 

Kodiak 

Kotzebue 

Nome 

North Pole 

Palmer 

Petersburg 

Seward 

Sitka 

Soldotna 

Valdez 

Wasilla 

Wrangell 

Adblocking will help you block web and video advertisements as well as requests to known ad servers. You can enable this for either a device, person profile, or everyone. When you enable Adblocking for a person, this setting will be applied to all the devices assigned to that person.

Enabling the Online Protection feature will protect your devices from malware sites, botnets, spyware, spam, phishing, keyloggers, monitoring, proxy avoidance, anonymizer and other harmful attacks on your network.

The Online Protection supports Outbound IP Protection and Intrusion Prevention. Intrusion Prevention automatically blocks connections from high-risk IP addresses trying to remotely connect to your devices, keeping you and your family safe from online threats.

Advanced IoT Protection (AIP) is a security advancement found in Plume Guard. Prior to its release, Online Protection protected all your connected home devices from going to sites known to host malware, spam, or phishing attacks. AIP provides protection from new, unknown attacks that are currently not part of any known threat intelligence database. It can detect unusual patterns in your IoT device's activity that indicates the device may be infected. Advanced IoT Protection can be enabled via the Guard tab from within the main menu.