Please see the Internet support pages for information on setting up your new modem.
You might. As network speeds increase, routers and other home networking equipment may need to be updated or replaced. Many existing routers were not designed to support 1 GIG speeds. Routers are available in local electronics stores, from online retailers. GCI will have a limited quantity for sale as well. Here is a list of routers recommended by GCI, but note that GCI does not service, update or maintain customer routers.
To get the most from your 1 GIG plan, your hardware and OS must meet the following minimum requirements:
|OS||Vista||Mac OS X|
|Processor||Intel i5+||2.5GHZ Intel i5+
|NIC||1000 Base T||1000 Base T|
For best results, use the speed test at speedtest.gci.com. Many other speed test servers are not capable of measuring speeds as fast as 1 Gbps. Connect your computer directly to your modem without using a wireless router. All the connected devices within your home share that modem’s bandwidth and can impact the results. You could also restart your modem and computer prior to the test to ensure nothing is running in the background.
GCI likes to reward our customers for referring their friends to us! When you refer a friend to GCI for any NEW service including GCI TV, Internet, or Mobile receive 5,000 Alaska Airlines Miles per referral. See our Refer a Friend form for more details.