Florcraft Carpet One, a successful flooring company and longtime GCI customer, had relied heavily on voice and data communication between its stores. They were dependent on real-time inventory to get up-to-date information on what was available and about to come in. Florcraft also had been using multiple telecommunication vendors, which resulted in inconsistent response times and confusing help desk support.
The company realized they needed one partner that would not only provide dependable voice and data communication between their locations but also act as a one-stop shop to help keep costs low.
GCI can consolidate your technology needs and lower your overhead to keep your business running on the latest technology at the most cost-effective rates.
GCI provided Florcraft with a low-cost, comprehensive telecommunication solution that eliminated the need for multiple vendors. We set up voice systems and installed high-speed internet in the company's Fairbanks and Anchorage locations to successfully aggregate their real-time inventory. And, to keep technology current and cost-effective, GCI offered Florcraft annual account reviews for truly worry-free services.
Florcraft Carpet One couldn't be happier with the internet, voice and wireless solutions that GCI provides today. CEO Patrice Case reported, "We call and it just gets done.” What's more, our solutions have saved Florcraft thousands of dollars in administrative and hard costs. "I never have to wonder if GCI is giving me the best value for my services, Case continued. With GCI's frequent account reviews, they always bring me better technology at a lower cost. It's been nice to grow together with GCI as our technology partner.