CASE STUDY: FLORCRAFT CARPET ONE

THE ISSUE

Florcraft Carpet One, a successful flooring company and longtime GCI customer, had relied heavily on voice and data communication between its stores. They were dependent on real-time inventory to get up-to-date information on what was available and about to come in. Florcraft also had been using multiple telecommunication vendors, which resulted in inconsistent response times and confusing help desk support. 

The company realized they needed one partner that would not only provide dependable voice and data communication between their locations but also act as a one-stop shop to help keep costs low.


CONTACT US


GCI can consolidate your technology needs and lower your overhead to keep your business running on the latest technology at the most cost-effective rates.

THE SOLUTION

GCI provided Florcraft with a low-cost, comprehensive telecommunication solution that eliminated the need for multiple vendors. We set up voice systems and installed high-speed internet in the company's Fairbanks and Anchorage locations to successfully aggregate their real-time inventory. And, to keep technology current and cost-effective, GCI offered Florcraft annual account reviews for truly worry-free services.

RESULTS

Florcraft Carpet One couldn't be happier with the internet, voice and wireless solutions that GCI provides today. CEO Patrice Case reported, "We call and it just gets done.” What's more, our solutions have saved Florcraft thousands of dollars in administrative and hard costs. "I never have to wonder if GCI is giving me the best value for my services, Case continued. With GCI's frequent account reviews, they always bring me better technology at a lower cost. It's been nice to grow together with GCI as our technology partner.

16_03_Biz_Prod_Third_VoicePlans

VOICE PLANS

Comprehensive voice plans for businesses of any size.
16_03_Biz_Prod_Third_InternetPlans

INTERNET PLANS

Alaska’s fastest speeds, plans at low cost, and 24/7/365 dedicated business support.
16_06_Biz_Prod_Third_Wireless3

WIRELESS PLANS

More mobility, more coverage for your business on Alaska’s largest wireless network.