We’re going the extra mile to keep you in touch with friends, family and neighbors with free upgrades and services.
From ensuring uninterrupted service to protecting Alaskans with dedicated safety measures, we’re putting your needs above all.
We have joined other carriers across the nation in signing the Keep Americans Connected Pledge, helping ensure our customers stay connected during this critical time.
GCI pledges for the next 60 days to:
If your ability to pay is impacted by this pandemic, please contact us so we can work with you individually to waive late fees and avoid suspended service.
We have the answers you need from paying your bill to self-installing your service. Use our at-the-ready resources below or connect with us via chat or phone.
We are temporarily closing many of our retail stores to the public in urban areas and adjusting retail store hours.
To help you with your planning related to COVID-19, we want you to know that we are here for you and able to assist with changing technology needs that may arise. These could include:
Please reach out to your account manager with any questions you have related to technology preparedness for this critical situation. You can also reach out directly to our business leadership team at firstname.lastname@example.org and they will connect you to the right team member.
Connect with us and we’ll get you the answers you need to all things GCI.