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Welcome To GCI Phone Support

  • How To
  • Billing
  • Getting Started
Support Articles

Local Phone Features

Instructions for using features on your landline phone.


Intercom

Instructions for using Intercom on a landline phone.


How to Use GCI’s Conference Bridge Service

Overview of GCI'sConference Bridge Service.


Selective Call Services

Instructions for using Selective Call Services on a landline phone.


Setting Up GCI Landline Voicemail

Detailed step by step instructions on setting up and using your GCI Land-Line Voice Mail.


GCI Conference Center Portal

Manage your GCI Conference Now subscription and features conveniently from an online website.


How do I connect my Digital Local phone?

Instructions to install digital home phone service.


GCI Conference Plus Support


GCI Conference Now Support

Support documentation for GCI Conference Now.


GCI Conference Premium Support


What Is a MyGCI Profile?

An online tool for GCI customers to view some details of their GCI services.


How do I Create/Edit a MyGCI Profile?

Easy steps to create/edit a MyGCI Profile.


How do I read my bill?

Informational and video to explain the GCI invoice.


How do I protect against fraud?

Tips on how to detect fraud attempts and protect your privacy. Information concerning various means of fraud attempts, focused primarily on the Internet, such a...


What is CPNI?

Definition of the CPNI.


How do I make a payment?

Many easy payment options.


MyGCI Forgotten Password or Username

Information on how to reset your MyGCI password or username


Helpful Articles

How do I read my bill?

Informational and video to explain the GCI invoice.


How do I protect against fraud?

Tips on how to detect fraud attempts and protect your privacy. Information concerning various means of fraud attempts, focused primarily on the Internet, such a...


What is CPNI?

Definition of the CPNI.


Passwords

It’s hard to remember all those different passwords! Here are some tips to create unique passwords that are easy for you to remember, but hard for others to g...


How do I make a payment?

Many easy payment options.


MyGCI Forgotten Password or Username

Information on how to reset your MyGCI password or username


Netflix Viewing and Data Usage

GCI and Netflix. Learn how viewing programming impacts data usage. Adjust your quality settings to manage data usage and cost.


What Is a MyGCI Profile?

An online tool for GCI customers to view some details of their GCI services.


How do I Create/Edit a MyGCI Profile?

Easy steps to create/edit a MyGCI Profile.


Support Articles

Setting Up GCI Landline Voicemail

Detailed step by step instructions on setting up and using your GCI Land-Line Voice Mail.


How do I connect my Digital Local phone?

Instructions to install digital home phone service.