GCI Service Update: 06/26/2025

We’re actively working to improve the internet experience for our customers in the Fairbanks, North Pole, and Eielson AFB communities, with some service improvements expected by early next week.

At the same time, we continue to coordinate closely with state authorities to gain access to the area impacted by the Bear Creek wildfire. As soon as they give us the green light to do so, our crews are on standby to begin full repairs, which we estimate may take an additional week.

To help manage network demand during peak hours, customers in the affected areas will experience reduced internet speeds between 5 p.m. and midnight.

We sincerely appreciate your patience and understanding during this time. Our heartfelt thanks go out to the first responders working tirelessly in the area. We’ll continue to keep you informed as the situation develops.