How to navigate the Webex Calling Voice Portal to set up and manage your voice mailbox

Voicemail keeps you connected, even when you’re unavailable to answer a call. This guide will walk you through the various voice mailbox options, whether you want to listen to your latest messages, update your greeting, and more.

Managed Services Managed Services

Published: July 6, 2026

Modified: No Data

Download this article as a PDF

Default Voicemail Pin for New Users: 907424 (907GCI)

Cisco IP phone

Access your voicemail with a tap of a button from your desk phone.

Select the Voicemail button to begin

Explore the Webex Calling Voice Portal menu tree below to see what options you have access to without having to dial through each menu.

Webex App

Whenever you have a new voice message waiting for you, you'll see a notification icon in the Webex App.

Select the Calling tab to access your call history or the Voicemail tab to review your voice messages
You can adjust your voicemail settings from Call Settings in the footer of the Webex App

Remote Access

If enabled by your administrator, you can access your voice portal right from your personal phone.

Dial your assigned phone number and press the * key to get started

Webex_Calling_Voicemail Setup Guide_Page_2.png