Thank you. We've received your request.

Your new modem will soon be at your door! We’ll send you an email with your shipment tracking number once it ships.

Inside your package, you’ll find some easy self-install instructions along with a prepaid return shipping label for your old modem. We encourage you to install your new modem as soon as possible. Twenty-one days after your shipping confirmation email is sent, your old modem will be automatically deactivated, and internet service will be delivered through your new modem. Thank you for choosing GCI.