GCI Text Alerts Terms and Conditions

Updated: March 30, 2022

By initiating enrollment, enrolling, and/or participating in one or more of GCI’s text alerts programs, you agree to these terms and conditions (the “Agreement”), including GCI’s Privacy Policy which is incorporated here by reference. For purposes of this agreement, “GCI,” “us,” or “we” means GCI Communication Corp. and any of its predecessors, successors, assigns, parents, subsidiaries, affiliates, and each of their respective officers, directors, shareholders, employees, and agents.

Note: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR RIGHTS. THE ARBITRATION PROVISION REQUIRES THAT ALL DISPUTES BE RESOLVED IN INDIVIDUAL ARBITRATIONS OR SMALL CLAIMS COURT PROCEEDINGS. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT.

By signing up to receive text alerts from GCI, you are providing prior express written consent to receive ongoing marketing text messages. These messages may be sent via an automatic telephone dialing system, by or on behalf of GCI to the mobile number provided by you. You may also receive texts regarding enrollment and in response to requests to unsubscribe. Consent to receive texts is not a condition of purchase.

Program Descriptions

GCI Promo Alerts – This program will deliver marketing messaging to subscribers, such as messaging about current promotions, new product availability, and local events.

Participation

Although GCI text alerts are complimentary and require no purchase or fee for participation, message and data rates may apply to the receipt of text messages through your mobile carrier. Check your mobile plan or contact your carrier for more details.

Consent to receive texts is not a condition of purchase.

By providing your cell phone number to GCI to opt-in to receive texts, you represent that you have provided your accurate mobile telephone number and that you have authority to consent to receive texts at that number. Before changing, deactivating, transferring or otherwise relinquishing your cell phone number, you agree that you will opt out of GCI texts by texting STOP as directed. Failure to do so constitutes a material breach of this Agreement.

How to Sign Up for Text Alerts

 Customer can notify us of a desire to opt in to text alerts via any the following methods:
  • In-person or phone conversation with a GCI customer service representative
  • Clicking a button or link in a marketing or account notification email from GCI
  • Clicking a button or link on GCI webpage
  • Sending a text message with keyword “JOIN” to short code 63744
  • Clicking a button or link in GCI social media posts
  • Clicking an opt-in button while also signing up for a giveaway or promotion in person or online. 

After notifying us of a desire to receive text alerts by one of the above methods, you will receive a text message containing instructions you must follow to confirm your request to sign up for text alerts and the applicable terms and conditions that will apply to the text messaging campaign. The confirmation text you send is your express written consent to receive the text alerts and to be bound by the terms and conditions.  

How to Opt Out of Text Alerts

The sole and exclusive means to opt out of GCI text alerts is by texting "STOP" to short code 63744. You may receive a text message that confirms your opt out. 

How to Opt Back In

If you have opted out, you can start receiving text alerts again by following the steps outlined above in How to Sign Up for Text Alerts.

Applicable Mobile Carriers

To participate, the recipient’s mobile device needs to be text-messaging-enabled. We are working to expand participation to as many carriers as possible, but depending on your carrier, plan, and mobile device, we cannot guarantee it will work for everyone. GCI is not liable for delayed or undelivered messages.

Compatible carriers include: AT&T, Sprint/Boost/Virgin, T-Mobile/MetroPCS, Verizon Wireless, C Spire Wireless, Carolina West Wireless (CWW), CellCom USA, Google Voice, U.S. Cellular, ACS/Alaska, Advantage Cellular (DTC Wireless), Aio Wireless/Cricket, Appalachian Wireless, Atlantic Tele-Network International (ATN), Bandwidth, Bluegrass Cellular, Buffalo Wireless, CableVision, Cellular Network Partnership (PIONEER), Cellular One of East Central Illinois, Chariton Valley Cellular, Chat Mobility USA, ClearTalk(Flat Wireless), Copper Valley, Coral Wireless (Mobi PCS), Cross Telephone Company (MBO Wireless), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI Communications Corp, Golden State Cellular, i Wireless (IOWA Wireless), Illinois Valley Cellular (IV Cellular), Immix(Keystone Wireless), Inland Cellular Telephone Company, Leaco, Mosaic (Consolidated or CTC Telecom), MTA Communications, MTPCS (Cellular One Nation), Nex-Tech Wireless, Northwest Missourri Cellular Limited, Panhandle Telecommunications Systems(PTCI), Peoples Wireless, Pine Belt Wireless, Pine Cellular, Revol Wireless USA, RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, SouthernLinc, SRT Wireless, Texas RSA 3 Ltd(Plateau Wireless), Thumb Cellular, Union Telephone Company(Union Wireless), United Wireless, Viaero Wireless, West Central Wireless (5 Star Wireless)

ARBITRATION AND CLASS ACTION WAIVER

YOU AND GCI AGREE TO SETTLE ALL DISPUTES BETWEEN US BY BINDING ARBITRATION OR, IF APPLICABLE, IN SMALL CLAIMS COURT PURSUANT TO SMALL CLAIMS RULES. YOU AGREE TO NOTIFY US (AND WE AGREE TO NOTIFY YOU) IN WRITING OF THE NATURE OF THE DISPUTE AT LEAST 45 DAYS BEFORE INITIATING BINDING ARBITRATION OR SMALL CLAIMS COURT ACTION, DURING WHICH TIME YOU AND GCI WILL ATTEMPT TO RESOLVE THE DISPUTE INFORMALLY. EXCEPT FOR SMALL CLAIMS COURT CASES THAT QUALIFY, ANY DISPUTE BETWEEN YOU AND GCI THAT CANNOT BE RESOLVED AFTER 45 DAYS WILL BE FINALLY RESOLVED BY A SINGLE NEUTRAL ARBITRATOR IN ACCORDANCE WITH THE FEDERAL ARBITRATION ACT (“FAA”). YOU UNDERSTAND THAT THERE IS NO JUDGE OR JURY IN AN ARBITRATION AND THAT YOU WILL HAVE NO RIGHT TO EITHER. YOU ALSO UNDERSTAND THAT THE ABILITY OF PARTIES TO CONDUCT DISCOVERY IS MORE LIMITED IN ARBITRATION THAN IT IS IN COURT. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. ANY ARBITRATION OR ACTION IN SMALL CLAIMS COURT MUST BE BROUGHT IN THE PARTY’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. IF FOR ANY REASON A DISPUTE IS PERMITTED TO BE BROUGHT IN COURT, WE BOTH AGREE TO WAIVE ANY RIGHT TO A JURY TRIAL IN ANY COURT ACTION.  THIS AGREEMENT TO ARBITRATE IS INTENDED TO BE BROADLY INTERPRETED, AND EXPRESSLY INCLUDES CLAIMS BROUGHT UNDER THE TELEPHONE CONSUMER PROTECTION ACT, 47 U.S.C. § 227 ET SEQ., OR ANY OTHER STATUTE, REGULATION, OR LEGAL OR EQUITABLE THEORY.

YOU AND GCI ACKNOWLEDGE AND AGREE THAT THE FAA GOVERNS THIS AGREEMENT TO ARBITRATE, THAT THE EXISTENCE AND VALIDITY OF THIS AGREEMENT WILL BE DETERMINED IN ACCORDANCE WITH THE FAA, THAT ANY ARBITRATION BETWEEN YOU AND GCI WILL BE CONDUCTED IN ACCORDANCE WITH THE FAA, AND THAT ANY STATE ARBITRATION STATUTE OR PROCEDURE DOES NOT APPLY.  THE ARBITRATION WILL BE CONDUCTED BY THE AMERICAN ARBITRATION ASSOCIATION (“AAA”) UNDER ITS RULES, INCLUDING THE AAA'S SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES.  THE AAA'S RULES ARE AVAILABLE AT WWW.ADR.ORG OR BY CALLING 1-800-778-7879.  PAYMENT OF ALL FILING, ADMINISTRATION, AND ARBITRATOR FEES WILL BE GOVERNED BY THE AAA'S RULES.  GCI WILL REIMBURSE THOSE FEES FOR CLAIMS TOTALING LESS THAN $10,000 UNLESS THE ARBITRATOR DETERMINES THE CLAIMS ARE FRIVOLOUS.  GCI WILL NOT SEEK ATTORNEYS' FEES AND COSTS IN ARBITRATION, UNLESS THE ARBITRATOR DETERMINES THE CLAIMS ARE FRIVOLOUS.  YOU MAY CHOOSE TO HAVE THE ARBITRATION CONDUCTED BY TELEPHONE, BASED ON WRITTEN SUBMISSIONS, OR IN PERSON IN THE BOROUGH WHERE YOU LIVE OR AT ANOTHER MUTUALLY AGREED LOCATION.   

Limitation of Liability

We are not responsible and will not be liable for any damages of any nature, including without limitation any incidental, special or consequential damages (such as lost profits or lost business opportunities), punitive damages or attorney’s fees.

Applicable Law

This Agreement is subject to applicable federal laws, and the laws of the State of Alaska without regard to its conflict of law rules. If there is any inconsistency between this Agreement and those laws and regulations, this Agreement will be deemed amended as necessary to conform to such laws and regulations.

Severability

If any term of this Agreement, including but not limited to the Arbitration and Class Action Waiver Section, is to any extent illegal, otherwise invalid, or incapable of being enforced, such term shall be excluded to the extent of such invalidity or unenforceability; all other terms hereof shall remain in full force and effect; and, to the extent permitted and possible, the invalid or unenforceable term shall be deemed replaced by a term that is valid and enforceable and that comes closest to expressing the intention of such invalid or unenforceable term. If application of this Severability provision should materially and adversely affect the economic substance of the transactions contemplated hereby, the Party adversely impacted shall be entitled to compensation for such adverse impact, provided the reason for the invalidity or unenforceability of a term is not due to serious misconduct by the Party seeking such compensation.

Questions

For questions, please contact us by phone at 800-800-4800 Mon-Fri 8 a.m. to 8 p.m., Sat-Sun 9 a.m. to 6 p.m., by e-mail at rcs@gci.com, or at any time from your mobile device, send a text message with the word "HELP" to short code 63744.

Changes to this Agreement

We reserve the right to modify this Agreement at any time, and we will post the modified Agreement to this page. Your continued participating in one or more of our text alerts programs following the posting of any changes will mean you accept those changes.

Privacy Policy

Read GCI’s Privacy Policy ➔