If your business relies on internet for everyday connections like VPN access, VoIP phone, security, point-of-sale systems, etc., 2 gig internet will make your connections faster than before. This is because the increased bandwidth to your business’ network is delivering more speed to each connected device. For example, if you previously had 1 gig internet with 10 connected devices, then each device was getting about 100 Mbps of speed. When you double your internet to 2 gig, each of those devices’ connections become two times faster, at 200 Mbps.
With 2 gig internet, more people and devices on your network will experience faster speeds. Think of it like opening additional lanes on a crowded highway: more vehicles (devices/users) can access the highway (internet) and the flow of traffic (speed) moves faster due to less congestion.
Many factors affect your achieved speed, such as the age and type of your connected device and your connection method, to name a few, which is why your speed test is unlikely to return 2 Gbps download speeds. A device with a 2.5 Gb Ethernet port and a direct Ethernet connection between cable modem and computer are required to achieve speeds up to 2Gbps (these ports are rare but can be found in some laptop and desktop computers). Though 2-gig capable cable modems can receive up to 2 Gbps speeds, it is important to note that this bandwidth will be divided among your connected devices. When using devices that are not fully capable of handling 2Gbps throughput, the fastest connection speeds will be achieved by directly connecting to the Ethernet port instead of using Wi-Fi.
The age of your device has a big impact on the speed test results. Newer devices are capable of much more speed than older devices.
Here is what you should expect your device speed to be:
Computers (Ethernet)
| Year Released | Maximum Expected Ethernet Speed |
|---|---|
| 2021 - present | 2,000 Mbps w/ 2.5 Gb Ethernet adapter |
| 2010 - 2020 | 1,000 Mbps |
| 2010 & earlier | 100 Mbps |
Computers (Wi-Fi)
| Year Released | Maximum Expected Wi-Fi Speed |
|---|---|
| 2021 - present | 500 - 700 Mbps |
| 2011 - 2020 | 150 - 500 Mbps |
| 2007 - 2010 | 75 - 150 Mbps |
| 2006 & earlier | 25 Mbps |
Mobile Phones and Tablets (Wi-Fi)
| Year Released | Maximum Expected Wi-Fi Speed |
|---|---|
| 2021 - present | 300 - 600 Mbps |
| 2011 - 2020 | 75 - 300 Mbps |
| 2007 - 2010 | 25 - 75 Mbps |
| 2006 & earlier | 25 Mbps |
Check if your current modem can support these new upgraded speeds. ➔
#1 — Verify that your modem supports your internet plan.
#2 — Understand the speed capabilities of your connected device, with consideration for its age.
#3 — Move the device closer to your WiFi gateway. The closer you are to your gateway, the less chance for signal interference.
#4 — Avoid interference. Place your WiFi gateway in a clear space, away from large items and other electronic equipment that may block your signal. For best results, do not place it on the floor or in a cramped space like a cabinet, closet, or drawer.
#5 — If you're still having issues, manually restart your Wi-Fi modem. Unplug the power cable, wait one minute, then plug it back in.
If you believe your WiFi connection is experiencing an interference that you are unable to resolve, let us know and we'll be happy to send a business support technician to your location to troubleshoot the issue.