GCI crews are continuing to work to restore service in Sitka. Basic mobile voice, text and landline services have successfully been restored. We're currently working to restore home internet in a very limited capacity to support email and web browsing. Mobile data, landline to mobile calling, mobile to landline calling and Yukon TV services will remain down until the cable can be repaired.
We are committed to improving service as much as possible until the subsea fiber can be repaired, restoring services fully. A fiber repair ship is in route and is expected to be at the site of the break by Sept. 8. Once on site, the repairs could take up to six days depending on the complexity of the situation and other challenges that may arise.
Fill out our contact form or email us at smallbusiness@gci.com and the small business team will get back to you between 8 a.m. and 5 p.m., Monday through Friday.
Account Manager
Dental / Education / Finance / Grocery Retailers / Insurance
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If any invoiced charges are incorrect, please notify GCI within 90 days of invoice date to ensure proper credit.
GCI will act promptly on all complaints submitted. If, after a reasonable time, your complaint has not been resolved, you may also contact the Regulatory Commission of Alaska at (907) 276-6222, or toll free at (800) 390-2782.
In Anchorage: (907) 265-5600
Nationwide: (800) 770-7886
2550 Denali St., Ste. 1000
Anchorage, AK 99503
Dan Casey, VP of Sales
(907) 868-2553
dcasey@gci.com
P.O. Box 99001
Anchorage, AK 99509-9001
