Mobile devices connected to AK-Fi Work
Small Business WiFi AK-Fi: A Network Management System & Small Business WiFi Solution
Super-power your small businesses with an all-in-one network monitoring system, productivity app, and insights engine. Included with all GCI Business Internet plans.

The network monitoring platform built for small business owners

AK-Fi Work balances the intelligence of enterprise-grade technology with the simplicity and ease of small business solutions, giving you the connectivity, work productivity, and security tools your business needs for growth.

Superior connections

Deploy reliable WiFi for small businesses to every corner of your organization with patented adaptive WiFi technology.

Network Security

Protect data and block threats with AI-based, enterprise-grade security, including motion detection to flag physical intruders.

Guest Management Tools

Control guest networks, security settings, device access, and more.

Operational Ease

Save yourself a trip to work by managing staff through app-based engagement and work productivity tools.

More than small business WiFi: Key features
AK-Fi Work's suite of smart office services was designed specifically for small business owners, to eliminate IT headaches and provide ease, support, security, and insights to help you make informed decisions for your business.
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LINK
Next-generation adaptive WiFi for reliable signal coverage.
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CONCIERGE
Turn customer data into insights for business growth.
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SHIELD
Enterprise-grade, small-business network security.
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KEYCARD
Turn customer data into insights for business growth.
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FLOW
Turn customer data into insights for business growth.

Why it’s the ultimate WiFi network management system

Link

Connectivity you can trust

Enjoy fast, reliable, and secure connectivity without the hassle of configuring routers and troubleshooting your network connections. LINK does it all — from seamlessly managing connections for every device to automatically optimizing WiFi performance based on real-time needs.
Image of a phone with the Link feature of AK-Fi Work on the screen

Concierge

Supercharge your marketing with customer-tracking data

Want to know more about your guests and clients to offer them better experiences? Capture visit frequency, data usage, and length of stay details on your custom-branded customer WiFi network, allowing you to turn usage data into actionable insights.
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Shield

Enterprise-grade AI security

Experience peace of mind with built-in network security designed to safeguard small businesses from cyber threats. With continuous network monitoring and customizable access controls for critical devices at the back office, employee, and guest levels, you can rest assured knowing your business is protected around the clock.
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Keycard

Enhanced employee productivity tracker

Ever wonder how productive your team is when you’re not around? Get a virtual set of eyes by creating individual employee profiles that allow you to gain insights into device usage analytics, including data consumption, application usage patterns, and time management. Apply this data to optimize scheduling and enhance workplace productivity.
Image of a phone with the Keycard feature of AK-Fi Work on the screen

FLOW

Monitor space with motion data

Get notified of movement in your space by transforming devices already linked to your network into motion sensors. Plus, by analyzing network traffic flow patterns, you can uncover activity trends, anticipate demand, and optimize your space accordingly.
Image of a phone with the Flow feature of AK-Fi Work on the screen

We're here to help

Get in touch

Reach out if you have questions or want to talk to a Small Business team member to learn more about the AK-Fi Work app.

Get in touch

Support

Need help with an existing account? Our Small Business Support team is here to serve you.

Contact Support

Questions about AK-Fi Work? We have answers.

New and existing GCI Business Internet customers are eligible for AK-Fi Work.

If you're an existing customer having issues with your GCI Business Internet service, contact us for support at 800-800-4800.

You can get AK-Fi Work with GCI Business Internet at no additional charge. AK-Fi Work comes with two free Pods. 

One Pod is sufficient for about 80% of small businesses. If additional Pods are needed, they are $5/mo. each for 3 Pods or more.

You will need to have GCI Business Internet and a compatible modem. If your modem is not compatible, we’ll happily swap it out at no cost. 

Once it’s confirmed you are on an eligible Business Internet plan and have a compatible modem, we’ll activate AK-Fi Work on your account. You will then be prompted to install and set up your AK-Fi Work application where you will log in with your GCI credentials.

Explore our full library of AK-Fi support resources.

AK-Fi Work is available in all markets where the eligible Business Internet offerings are available.

Eligible Business Internet Plans:

  • Business Internet 200
  • Business Internet 400
  • Business Internet 1 GIG
  • Business Internet 2 GIG
  • Business Premium AK
  • Business Select AK
  • Premium Business Internet 50
  • Premium Business Internet 150
  • GCI+ for Small Business