Support Topic: Wireless

Spring Cleaning Your Smartphone

While you’re dusting away the cobwebs and putting a sparkle on your home’s windows, why not do the same for your smartphone or tablet? With just a little effort, you’ll find yourself with a faster, easier-to-use device, which will help you get the maximum enjoyment from your investment…  Read more »

GCI TurboZone Network Name Change

The Network Name (SSID) “GCI TurboZone” is being changed and soon will not be available.  Simply selecting the new Network Name will ensure that GCI mobile customers are using the monthly TurboZone data allowance that is built into their data plans. The Network Name (SSID) “GCI TurboZone” is being replaced with “TurboZone.” GCI mobile customers  Read more »

iOS 7 Update Information

Overview With the release of iOS for Apple iPhones 4 or greater, below is some information you may need. If you have enabled the Find My Phone feature, please turn this feature off if you need to return your device to GCI.   Enable / Disable Activation Lock Please follow the steps below, to enable  Read more »

How Do I View My Usage

All of GCI’s products with usage, except Wireless voice minutes, are now available at one location, with your MyGCI login. GCI TurboZone complimentary usage is now displayed under Wireless usage.
  Read more »

GCI GO Android FAQs

  What are the Android Phone requirements for watching GCI GO? Some content providers do not provide Android Apps. Click here to view the list of content providers and devices they support.   What are the Android Tablet requirements for watching GCI GO? Some content providers do not support Android Tablets. Click here to view  Read more »

How do I create/edit a MyGCI Profile?

Create a MyGCI Profile Create your MyGCI profile in five easy steps: Click on the Sign Up option on the login screen. A Create Your Profile screen will pop up and ask you for your birthdate.Please note: You have to be at least 13 to create your own MyGCI profile. If you’re not 13, your parent or  Read more »