HOW CAN WE HELP YOU?

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SERVICE NOTIFICATIONS

GCI is constantly investing in building a strong network to connect more Alaskans where they live, work and play.


  • Updated Jul 20

    Service Notification for GCI Visual Voicemail

    Android users may receive the following notification on their phone:

    When selected, the following warning appears:

    This message is sent from Google because the GCI VVM (Visual Voicemail) uses the SMS system to deliver information, which is no longer permitted under updated Google policy.

    GCI’s VVM app for Android handsets is being updated and should be return to the Google play store again in August. In the meantime, please do not be alarmed if you receive this message on your device. Your GCI wireless service includes SMS messaging at no additional cost. Rest assured that you will not receive any additional charges when using the app. As soon as GCI finishes making the updates to the VVM app, you will no longer receive this message.

  • Updated Jul 17

    GCI Visual Voicemail

    Android users may receive the following notification on their phone: **insert screen app shot Bigger "Uninstall..."** When selected, the following warning appears: ** insert message screen shot smaller black "uninstall..." This message is sent from Google because the GCI VVM (Visual Voicemail) uses the SMS system to deliver information, which is no longer permitted under updated Google policy. GCI’s VVM app for Android handsets is being updated and should be return to the Google play store again in August. In the meantime, please do not be alarmed if you receive this message on your device. Your GCI wireless service includes SMS messaging at no additional cost. Rest assured that you will not receive any additional charges when using the app. As soon as GCI finishes making the updates to the VVM app, you will no longer receive this message.

  • Updated May 31

    Scam Alert

    Attention iOS and mobile Safari users. If you receive a pop-up that looks like this, please be aware that this is not from GCI. It is a scam to get your credit card information. For your protection, please do not click on any links within this pop-up.

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