Wireless

Updated: Tuesday, May 8th, 2012

Today at approximately 12:10PM our fiber connecting Fairbanks and Valdez was apparently cut multiple times by a City Electric construction crew working near Valdez.  The cut fiber has severed one of two fiber routes between Anchorage and Fairbanks, which has resulted in the loss of 5 cell sites, 3 around Glenallen, 1 at Tok, and 1 at Mentasta, and has temporarily congested our Internet service in Fairbanks.  We expect the fiber repair crew in-route from Fairbanks to arrive in Valdez within the next 3 hours, then we will be able determine the length of time it will take to repair and place the cable back in service.

We are currently experience Wireless outages in the following locations:

• St. Paul         Dropped Calls and Texting

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Webmail’s remember me feature

Updated: Monday, April 30th, 2012

This issue has been fixed, and the remember me feature should be operating properly.

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Daily Plant Maintenance

Updated: Monday, April 23rd, 2012

Maintenance typically occurs between the hours of 8:00 am and 4:30 pm.  During that time, you may see intermittent loss of service to total loss of service.

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WISP

Updated: Tuesday, December 20th, 2011

We are currently experiencing Rural Wireless Internet outages or service degradation in the following location(s).

• Aniak
• New Halen
• Beaver
• Ahkiok

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