Support Topic: Security
GCI DNS Server Settings Change
Overview On February 5, 2014, GCI is going to restrict our GCI’s caching DNS servers to networks where GCI provides Internet service. GCI apologizes for any inconvenience this change may create, however, the configuration changes are necessary to ensure GCI’s quality service to all our customers. In the past GCI has kept our Domain Name caching servers (188.8.131.52 and Read more »
FBI Virus / Malware
Overview GCI and UUI customers are reporting their computer being “locked” by the FBI or government agency. This virus gets inside a target computer, and then locks the computer. First, realize it is not the FBI or government locking your computer, it’s “ransom” malware on your computer. Second, you will have to remove the virus/malware Read more »
MailGuard Conversion for alaska.com
Conversion of alaska.com domain email addresses from eMail Guard to MailGuard. Read more »
DNS Changer Malware
DNS Changer is a malware issue, being reported in the news. This article provides refence links, and more information. Read more »
Overview GCI is pleased to announce that your email Spam and virus filtering service has been upgraded. We are confident you will find it effective and easy to use! Enhancements include: Enhanced virus filtering Reduced filtering of legitimate messages The ability to check quarantined messages from GCI’s Webmail, your desktop client or a smartphone This Read more »
Phishing / SPAM Emails / Pretexiting Examples
This article displays examples of Phishing or Fradulent emails, GCI customers have received. Read more »
Spyware, Adware, and Pop-up ads
Information about spyware, adware, and pop-ups to include links. Read more »
How do I protect against fraud?
Tips on how to detect fraud attempts and protect your privacy. Information concerning various means of fraud attempts, focused primarily on the Internet, such as Spam or Phishing email. Read more »
How can I Stop SPAM e-mail?
How to’s on limiting SPAM. Read more »
Drivers for Select GCI Products
Drivers for GCI Mobile Broadband devices, some Security Guard files, and more can be found here. Mobile Broadband was previously known as Xtreme Mobility.
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