Support Topic: Security

Helpful Hint – Passwords

It’s hard to remember all those different passwords! Here are some tips to create unique passwords that are easy for you to remember, but hard for others to guess.  Read more »

GCI DNS Server Settings Change

Overview On February 5, 2014, GCI is going to restrict our GCI’s caching DNS servers to networks where GCI provides Internet service. GCI apologizes for any inconvenience this change may create, however, the configuration changes are necessary to ensure GCI’s quality service to all our customers. In the past GCI has kept our Domain Name caching servers ( and  Read more »

FBI Virus / Malware

Overview GCI and UUI customers are reporting their computer being “locked” by the FBI or government agency.  This virus gets inside a target computer, and then locks the computer. First, realize it is not the FBI or government locking your computer, it’s “ransom” malware on your computer. Second, you will have to remove the virus/malware  Read more »

DNS Changer Malware

DNS Changer is a malware issue, being reported in the news. This article provides refence links, and more information.  Read more »

MailGuard Upgrade

Overview GCI is pleased to announce that your email Spam and virus filtering service has been upgraded. We are confident you will find it effective and easy to use! Enhancements include: Enhanced virus filtering Reduced filtering of legitimate messages The ability to check quarantined messages from GCI’s Webmail, your desktop client or a smartphone This  Read more »

How do I protect against fraud?

Tips on how to detect fraud attempts and protect your privacy. Information concerning various means of fraud attempts, focused primarily on the Internet, such as Spam or Phishing email.  Read more »