Support Topic: TV Services
GCITV2Go Internet Connected TV Devices FAQs
What are the ROKU requirements for watching GCITV2Go? To date, GCITV2Go only supports HBO on all models of the ROKU streaming player. However, the majority of HBO’s programming is available in HD. Look for the HD icon that appears at the top of the video player to determine if you’re viewing the highest quality Read more »
GCITV2Go Android FAQs
What are the Android Phone requirements for watching GCITV2Go? GCITV2Go is supported on all Android smartphones. What are the Android Tablet requirements for watching GCITV2Go? Only the HBO portion of GCITV2Go is supported on all 7- and 10-inch Android-powered Tablets and it requires a minimum version of 2.1. It’s also supported through the Read more »
GCITV2Go iPhone & iPad FAQs
What are the iPhone requirements for watching GCITV2Go? GCITV2Go is supported on the iPhone 3GS and above. What are the iPad requirements for watching GCITV2Go? GCITV2Go is supported on the iPad running iOS 4.3 or higher. GCITV2Go is also available on the third and fourth generation of the iPod touch. I have Read more »
GCITV2Go Channel FAQs
How do I add HBO to my devices? HBO is available on iPhones, iPads, Android Smartphones, Android Tablets, Kindle Fires, ROKU streaming video players, XBOX 360s and Samsung Smart TVs. And in order to watch HBO on any of these devices, you’ll need a GCI TV subscription that includes HBO. To add HBO: Visit Read more »
GCITV2Go Technical FAQs
How many devices can I use to watch GCITV2Go? Device availability varies by channel provider. See our device-specific requirements at a glance here. Which mobile devices and operating systems support GCITV2Go? GCITV2Go is supported on the iPhone 3GS and above, the third and fourth generation of the iPod touch and the iPad running Read more »
MyGCI Profile FAQs
Frequently Asked Questions about MyGCI profiles. Read more »
How do I create/edit a MyGCI Profile?
Create a MyGCI Profile Create your MyGCI profile in five easy steps: Click on the Sign Up option on the login screen. A Create Your Profile screen will pop up and ask you for your birthdate.Please note: You have to be at least 13 to create your own MyGCI profile. If you’re not 13, your parent or Read more »
What Is A MyGCI Profile?
An online tool for GCI customers to view some details of their GCI services. Read more »
TiVo Support Information
General information concerning GCI’s TiVo product with links to videos and TiVo support articles. Read more »
How do I order Pay Per View movies or events?
GCI Pay Per View ordering instructions. Read more »