GCI.net Email Set-Up for Outlook

Set up gci.net email using different versions of Microsoft Outlook.

Overview

Basic steps to set up a GCI.net email address in Microsoft Outlook. The screens shots displayed may have slight variations from your actual screen, but should be similar. If you have any problems, please call GCI Technical Support, which is open 24 /7, 365 days a year.

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Outlook 2010

1. Open Outlook. (This list is different ways to open the program, you only need to use one.)

  • By clicking on the Desktop icon
  • By entering outlook.exe in the Start Search field
  • By finding the Outlook folder in your programs file
Open Outlook

2. After Outlook opens, click on the File tab located on the top left.

Click File

3. That will display a screen similar to the one below, highlight the word Info on the left and click on Account Settings.

Account Settings

4. Click New on the displayed screen.

Click New

5. GCI recommends clicking the check box next to ”Manually configure server settings or additional server types” box from the Add New E-mail Account screen, then click Next.

  • This will ensure the mail box is properly set up to receive and send email using your GCI.net email account. Selecting the Auto Add Account Setup may result in your account not being able to send email messages.
Check Box

6. Ensure Internet E-mail is selected and then click Next.

Select Internet E-mail

7. Complete the following information on the Internet E-mail Settings Screen, then pressMore Settings …

  • Your Name: Enter the name you want displayed
  • E-Mail Address: Enter your GCI.net email address
  • Account Type: Select either POP3 (recommended), IMAP,or HTTP
  • Incoming mail server: Enter mail.gci.net
  • Outgoing mail server: Enter smtp.gci.net
  • User Name: Enter your username (may automatically be entered, and is normally the part of the email address before the @ symbol
  • Password: Enter your password
    • If you would like your password remember, check the Remember password box
  • Ensure the Require logon using Secure Password Authentication (SP) box is NOT checked
  • Click More Settings …
Click More Settings

8. Click on the Outgoing Server tab.

Select Outgoing Server tab

9. Check the box next to “My outgoing server (SMTP) requires authentication.” Ensure the circle next to the “Use same settings as my incoming mail server” has a black dot in it, then click OK.

10. Click Next.

11. Click Finish.

Click Finish

Your email account is now set up and you should be able to send and receive email.

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Outlook 2007

1. Open Outlook. (This list is different ways to open the program. You only need to use one.)

  • Click on the Desktop icon
  • Enter outlook.exe in the Start / Search field
  • By finding the Outlook folder in your program file.
Open Outlook

2. After starting Outlook, you will see a similar screen to the one below.

Outlook Program

3. Click on Tools, then select Account Settings from the drop-down.

Tools Menu

4. Click New on the displayed screen.

Select New

5. Ensure Microsoft Exchange, POP3, IMAP, or HTTP is selected with the black dot in the white circle, then click Next.

E-mail Service Screen

6. GCI recommends clicking the check box next to ”Manually configure server settings or additional server types” box from the Add New E-mail Account screen, then click Next.

  • This will ensure the mail box is properly set up to receive and send email using your GCI.net email account. Selecting the Auto Add Account Setup may result in your account not being able to send email messages.
Use Manual Configure

7. Ensure Internet E-mail is selected, and then click Next.

Choose E-mail Service

8. Complete the following information on the Internet E-mail Settings Screen, then pressMore Settings …

  • Your Name: Enter the name you want displayed 
  • E-Mail Address: Enter your GCI.net email address
  • Account Type: Select either POP3 (recommended), IMAP,or HTTP
  • Incoming mail server: Enter mail.gci.net
  • Outgoing mail server: Enter smtp.gci.net
  • User Name: Enter your username (may automatically be entered, and is normally the part of the email address before the @ symbol
  • Password: Enter your password
    • If you would like your password remember, check the Remember password box
  • Ensure the Require logon using Secure Password Authentication (SP) box is NOT checked
  • Click More Settings …
Complete Information

9. Click on the Outgoing Server tab.

Click Outgoing Server

10. Check the box next to “My outgoing server (SMTP) requires authentication.” Ensure the circle next to the “Use same settings as my incoming mail server” has a black dot in it, then click OK.

Click OK

11.  Click Next.

12. Click Finish.

Click Finish

Your email account is now set up and you should be able to send and receive email.

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Outlook 2003

1. Locate the Microsoft Outlook icon on your desktop.

Outlook 2003 icon

2. On your mouse right-click the icon and then select Properties from the drop down list. Then select E-mail Accounts.

Select E-mail Accounts

3. Select Add a new e-mail account.

Select New E-Mail Account

4. Click Next.

5. Select POP3.

Select POP3

6. Click Next.

7. Complete the following information on the screen

  • Your Name: Display name you desire
  • E-mail Address: Enter your GCI.net email address
  • Incoming mail server (POP3): Enter mail.gci.net
  • Outgoing mail server (SMTP): Enter smtp.gci.net
  • Username: Enter your GCI.net email address username. (Normally the name before the @ symbol in your email address)
  • Password: Enter your GCI.net email password
  • Press More Settings
Complete Fields

8.  Click on the Outgoing Server tab.

Select Outgoing Server Tab

9. Ensure the check box next to “My outgoing server (SMTP) requires authentication” has a check in it. Then ensure the circle next to “Use  same settings as my incoming mail server” as a black dot in it. That ensures those two items are properly selected.

Check boxes

10. Click OK.

11. Click Next.

12. Click Finish.

Click Finish

Your GCI.net email account is now set up and you should be able to send and receive email.

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