As a courtesy for our customers, GCI can provide you with an email notification if your residential cable modem Internet connection approaches and/or exceeds the defined usage threshold for your selected service plan to pro-actively alert you of these situations. Text message alerts are available for residential wireless data plan customers as well.
To receive these notifications, we need to have an email address/wireless number on file for you. Please contact us at 1-800-800-4800 Residential or 1-800-800-7754 Business to add, update, or verify the information we have on file for your account.
PLEASE NOTE: It’s important to make sure that any spam filtering services or products you may be using are set to not block messages from GCI or you may not receive these notifications.