Contact Us

Need a hand? Reach out to us directly, or browse our online library of resources.

Chat with a GCI repBrowse support library

Other contact information

RETAIL LOCATIONS

Visit a store

We have more than 20 retail stores across the state, filled with friendly representatives, ready to serve you. Find the location nearest you.

See store locations
SERVICE AVAILABILITY

Find out which services are available in your community

Alaska’s most advanced network offers a range of telecommunication solutions across the state. Service availability varies by location. Learn which GCI services are available in your community.

Search by community

Let us know how we're doing

Customer service is very important to us. We want to hear about your experiences, good or bad. To talk to us about your services or billing, you can:

Other topics

If you see incorrect charges on your bill, please tell us within 90 days to receive a proper credit.

We’ll handle all complaints quickly. If your complaint isn’t resolved in a reasonable time, you can also contact the Regulatory Commission of Alaska at (907) 276-6222 or toll-free at (800) 390-2782.

Payments sent to our P.O. Box are handled and processed by Wells Fargo from Monday to Friday. They are posted by 5 pm the same day they are picked up. Send residential payments to:

GCI

P.O. Box 99016

Anchorage, AK 99509-9016