GCI operates the most state-of-the-art CNCC (Customer Network Control Center) in Alaska.  Our CNCC technical experts work 24 hours every day – yes even on holidays – to proactively manage and monitor your network. This means that a real Alaskan networking expert is available to you around the clock to make certain your network stays up and running.  The CNCC provides:

• Proactive network management and monitoring
• Network performance/e-health reports
• Trouble ticket reporting and event management
• Customer network configuration documentation
• Standardized change control processes

Give us a call.
907-868-0100