These instructions explain a change in the method by which Payphone Service Providers and Aggregators may request compensation from GCI in accordance with the FCC’s payphone compensation rules. For many years, to facilitate compliance with the payphone compensation rules of the Federal Communications Commission (FCC), GCI utilized the National Payphone Clearinghouse (NPC). However, NPC ceased operations as of March 31, 2023. Going forward from that date, Payphone Service Providers and Aggregators will be dealing directly with GCI to carry out the requisite payphone compensation processes. To obtain payphone compensation, GCI is providing information about replacement processes that will facilitate inquiries, data files, contact information, and compensation related matters to be used as of April 1, 2023. Beginning with the first quarter of 2023 and going forward, GCI will directly compensate PSPs/Aggregators.
You must register with GCI to receive payments.
To begin receiving payments directly from GCI, Payphone Service Providers and Aggregators must complete and submit all the forms in the New Payphone Vendor Packet. This includes the “Supplier-Contractor Setup” form and a W-9. Please e-mail these completed forms to GCI at apinvoices@gci.com, or mail them to GCI at the following address:
GCI Communication Corp.
ATTN: Accounts Payable
2550 Denali St. Ste. 1000
Anchorage, AK 99503
You must submit your quarterly payphone data directly to GCI.
As of April 2023, you must submit your quarterly data directly to GCI. Your data submission file must meet all the requirements outlined in the File Format Submission Requirements. The format is effectively the same as what NPC required and should not require you to change the file format requirement previously sent to NPC.
Your quarterly list of ANIs should match the billing name and address exactly as it appears on your monthly PSP bill. The deadline to electronically submit quarterly data for the prior quarter is 11:59 p.m. (Alaska Time) on the last day of the first month of a production quarter.
First quarter data is due by April 30. The PSP should report any pay station line that was active on March 31.
Second quarter data is due by July 31. The PSP should report any pay station line that was active on June 30.
Third quarter data is on October 31. The PSP should report any pay station line that was active on September 30.
Fourth quarter data is due by January 31. The PSP should report any pay station line that was active on December 31.
Submit the foregoing files to: GCIWholesale@gci.com.
If you believe you are owed any compensation for 2023, please contact GCI at GCIWholesale@gci.com – the above deadlines may not apply to that period.
After your ANI list has been processed, GCI will send you a file with any calls completed from your payphones. You will then need to produce an invoice to GCI for payphone compensation. Email your invoice as a single PDF document to: apinvoices@gci.com. If you have multiple invoices, each must be attached as separate files rather than combined in one PDF. Each invoice must have one PO number or the full name of a contact from our company. Without this information, approvals cannot be obtained, and your invoice cannot be processed for payment. It is important that you email invoices directly to Accounts Payable, but you are welcome to copy your GCI contact. If you prefer to mail in your invoices, please send them to the below address. Be aware invoices received by mail will have a slower turn-around time.
GCI Communication Corp.
ATTN: Accounts Payable
2550 Denali St. Ste. 1000
Anchorage, AK 99503
The email address for general correspondence and questions is: GCIWholesale@gci.com. The email address for submission of your properly formatted quarterly data files is also GCIWholesale@gci.com.
Should you be interested in exploring an alternative compensation arrangement for your business, please email your proposal or contact us to request a meeting via email address GCIWholesale@gci.com for further discussion.
Updated: January 24, 2024