TurboZone FAQs

TurboZone provides even faster wireless data speeds for GCI customers on qualifying wireless data plans. These high speed Wi-Fi locations can be found throughout Alaska in places such as restaurants, coffee shops, sports arenas, airports, shopping malls, and other public areas. GCI is continuing to add new locations and cities to our TurboZone coverage. If you don’t see your town listed yet, stay tuned!

 


 

Who can access TurboZone?

TurboZone access is included at no additional charge for GCI Mobile customers on qualified mobile data plans.

 

Which mobile data plans qualify for TurboZone?

The following mobile data plans qualify:

Simply Share Plans

All Simply Share Plans include complimentary TurboZone usage.


Standalone Smartphone Plans

All Standalone Smartphone Data Plans get the equivalent amount of TurboZone data as the amount included in the plan.

Basic Data 300 MB

Select Data 3,000 MB

Premium Data 5,000 MB

Premium Data 10,000 MB

Premium Data 20,000 MB

 

Will my usage on TurboZone count against my monthly data usage allowance?

Data usage at TurboZone locations is currently complimentary for GCI customers.

 

How can I tell how much TurboZone data I have used?

You can always monitor your data usage in real time.

Visit the GCI online usage viewer.

 

How does TurboZone work?

TurboZone uses Wi-Fi connected to GCI’s robust and blazingly-fast internet service.

 

How do I connect to TurboZone?

Registering and connecting to TurboZone is fast, simple and only needs to be done once!

TurboZone Activation Steps

 

How do I find a TurboZone?

TurboZone locations can be found statewide, with new locations being added daily. You can find locations using our online map or with our free smartphone app. The “TurboZone” app can be found in the Apple App Store or the Android Market.

 Online TurboZone location map.


What if I need assistance getting access to the TurboZone?

If you have any trouble connecting to or registering for TurboZone simply call our GCI Customer Service Center at 800-800-4800. Our GCI Customer Service Representatives are available 24 hours a day, 7 days a week, to assist you. You may also take your handset into a GCI Store.

 

How do I get my business signed up to be a TurboZone provider?

Businesses are continually being added to the TurboZone network. 

Learn more about becoming a TurboZone provider.

Request to be contacted.