Create your MyGCI profile in five easy steps:
After you create your MyGCI profile, you should then associate your GCI Telecommunications (Internet, Wireless, Phone) Account and your GCI TV Account with your MyGCI Profile.
GCI TV Account
Your GCI TV account number is a 9-digit number that can be found on your GCI TV bill. If you do not know your TV account number, call GCI Customer Support at 1-800-800-4800.
You will also need the account owner’s last name to finish associating this account.
After you associate your GCI TV Account with your MyGCI Profile, you will be able to watch GCI GO from your favorite devices. GCI GO includes great channels like HBO GO, Starz, History Channel, NBC Sports, CNN, etc.
GCI Telecommunications Account
Your GCI Telecommunications account number is a 9-digit number that is different from your GCI TV account number. This number can be found on your internet, wireless or home phone bill. If you do not know your GCI Account Number, call GCI Customer Support at 1-800-800-4800.
You will also need your 5-digit Security (CPNI) PIN that was mailed to you. If you do not know it, call GCI Customer Support at 1-800-800-4800.
Your GCI Telecommunications account includes your GCI Wireless, Internet, Phone and Long Distance services and when your account is associated with your MyGCI Profile, you will be able to log in to the GCI Usage viewer and view your usage.
How much you can edit your MyGCI profile depends largely on your profile status:
Whether or not you can link someone else – like a family member or roommate – to your GCI account depends on your status:
It’s important to point out each type of account allows for different profile statuses. For example, you can be an Account Owner of a GCI Telecommunications Account – which includes Wireless, Internet, Phone, and Long Distance – but a Regular User on a GCI TV Account.
Once you know your MyGCI profile status and are ready to add a family member, friend or roommate to your GCI account, start by signing into your MyGCI profile.
Next, you’ll see an option to Add Household Members to This Account
Each invited individual will then receive an email requesting they activate their MyGCI profile and, upon activation, will be linked to your GCI account.
You can have up to 10 individuals on one MyGCI Account.