"GCI has enabled us to deliver customer-first service, and that's critical to our business."


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Northrim Bank strives to be Alaska’s most trusted financial institution. But to truly meet that goal, they needed to enhance the performance, reliability, scalability and security of their network.


GCI helped Northrim replace their legacy copper-based, frame-relay circuits with a VPLS (Virtual Private LAN Service) network running over high-speed, low-latency fiber. As with all technically intricate projects, there were unforeseen challenges with size limitations, facilities, permitting and licensing, but GCI efficiently worked through each obstacle to execute a flawless implementation.

Near the end of the network upgrade, Northrim faced a new challenge: they also needed to upgrade their aging Local Area Network (LAN) and servers. However, their corporate office’s existing data center facility had insufficient power, physical security and space. Yet GCI was able to propose a creative and cost-effective hosting solution. Just four months later, during a 10-hour maintenance window on a Saturday night, Northrim migrated their primary data center into the co-located GCI Data Center, and the next morning, all systems were fast and stable. The migration was hiccup-free for both bank customers and employees.


Since 2010, Northrim Bank has been successfully running on GCI’s well-designed network, from Fairbanks to Bellevue, Washington, as well as out of data centers in Anchorage and Fairbanks. Northrim has seamlessly weathered hundreds of major network outages, thanks to GCI’s network—including at a time when the corporate office lost power due to a “perfect storm” of events in 2012.

For GCI, there’s no challenge too big or too small. Our business solutions were cost-effective, timely and tailored to the bank’s needs.