Copyright Policy and Complaint Procedure

This Copyright Policy applies to all GCI products, services & account holders, unless otherwise specified in product-specific terms and conditions. By accepting or maintaining an account with GCI’s Internet service, you agree to abide by this Policy. GCI reserves the right to update this policy from time to time without notice to account holders.

Copyright Policy

GCI is committed to complying with copyright and related laws, does not condone copyright infringement, and expects all account holders of GCI’s services to comply with their obligations under those laws. GCI account holders should not use the GCI Internet service to infringe copyrights. GCI’s policy is to terminate, in appropriate circumstances, the GCI Internet service of any account holder who is a repeat infringer. Appropriate circumstances include (but are not limited to) circumstances when GCI receives notice of a court order adjudicating an account holder to be a repeat infringer. All persons using GCI’s services should be aware that they may be legally liable to copyright owners (with the potential of substantial damages) for engaging in any copyright infringement.

Complaint Procedure

Complaints under 17 U.S.C. § 512(a) regarding transitory digital network communications

If you are a copyright owner or its enforcement agent and you have a good faith belief that a GCI account holder has committed infringement(s) of your copyright(s) using GCI’s Internet service, you as the copyright owner or agent may provide written notification of claimed infringement(s) to GCI’s designated agent (see below for contact information). The notification should:

  1. Identify the copyrighted work(s) claimed to have been infringed and the name of the copyright owner;
  2. Identify yourself, including your personal name, employer name, mailing address, telephone number, and email address;
  3. Identify the specific act(s) that you claim to be actual infringement(s) (including the allegedly infringing material transmitted or received), the date(s) and time(s) of infringement(s), and the IP address associated with the alleged infringement(s);
  4. Provide the foregoing information in Extensible Markup Language (XML);
  5. Include a statement that you have a good faith belief that the claimed infringing acts have actually occurred and were not authorized by the copyright owner, its agent, or the law;
  6. Include a statement that the information in the notification is accurate and, under penalty of perjury, that you are the owner, or are authorized to act on behalf of the owner, of an exclusive copyright right that has been violated in the infringements you have specified; and
  7. Include your legible physical or electronic signature.

When GCI receives notifications of claimed infringement(s) that comply with these requirements, GCI will review such information and may inform the account holder of the complaint. GCI reserves the right to decide not to notify account holders of notifications of claimed infringement(s) in its sole discretion.

Complaints under 17 U.S.C. § 512 (c) regarding information residing on systems or networks at direction of users

If you are a copyright owner or its enforcement agent and you have a good faith belief that GCI is storing material at the direction of a user of GCI’s service that you believe infringes your copyright(s), you as the copyright owner or agent may send written notification of claimed infringement to GCI’s designated agent (see below for contact information) pursuant to 17 U.S.C. § 512(c). The notification must contain the following information as set forth in 17 U.S.C. § 512(c)(3):

  1. Your physical or electronic signature as a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit GCI to locate the material;
  4. Your mailing address, telephone number and email address;
  5. Your statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. Your statement that the information in the notification is accurate and, under penalty of perjury, that you are the owner, or are authorized to act on behalf of the owner, of an exclusive copyright right that is allegedly infringed.

When GCI receives a notification of claimed infringement(s) that complies with the above requirements, GCI will respond expeditiously to remove or disable access to the allegedly infringing material stored on its service.

Counter-notifications

If you are a GCI Internet service account holder or a user of GCI’s services and believe in good faith that someone has wrongly submitted a notification of claimed infringement and has wrongfully requested that GCI remove or disable access to material, you may send GCI a counter notification. A counter notification must include the following information as set forth in 17 U.S.C. § 512(g)(3):

  1. Your physical or electronic signature;
  2. Identification of the material that GCI removed or to which GCI has disabled access and the location at which the material appeared before GCI removed it or disabled access;
  3. A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
  4. Your name, address, and telephone number; and a statement that you consent to the jurisdiction of Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district in which GCI may be found, and that you will accept service of process from the person who provided notification of claimed infringement or an agent of such person.

Please note that GCI will forward any counter notification we receive to the copyright claimant or agent that submitted the notification of claimed infringement.

All notifications of claimed infringement should go to GCI’s designated agent at the following address:

DMCA Copyright Agent
GCI Communication Corp.
2550 Denali Street Suite 1000
Anchorage, AK 99503
copyrightagent@gci.com
Fax: (907) 868-6325

All counter-notifications should be sent to GCI’s Copyright Team at copyrightteam@gci.com.