Setting Up GCI Landline Voicemail

The first time you use your GCI Voice Mail, just follow the tutorial voice prompts which will take you through the steps to set up your new mailbox.

Initializing Your Mailbox

• Anchorage – 868-0068
• Eagle River -868-0068
• Fairbanks – 374-0068
• Juneau – 523-0068
• Kenai/Soldotna – 420-0068
• Kodiak – 512-0068
• Sitka – 623-0068
• Wasilla / Palmer – 631-0068

Perform the following steps:

• 1. Dial the GCI Voice Mail System for the area where you live, noted above in red.
  2. Press # when the system greeting begins.
  3. Enter your mailbox number.
     1. If you have voice mail attached to your home phone, your mailbox number will be your 7-digit home phone number.
     2. If you have a stand alone voice mailbox, your mailbox number was given to you at the time you signed up for GCI Voice Mail.
  4. Enter your temporary password (last 5 digits of phone number)given to you by your GCI customer service representative.
  5. Follow the voice prompts to:
     1. Create your new personal password (may be 4 to 15 digits).
     2. Record your name and personal greeting.

If calling from your own phone:

• Dial the GCI Voice Mail System for the area where you live noted above in red.
  Or use dialing short cuts:
  Dial *98 (instead of dialing one of the numbers above)
• Listen for your recorded name.
• Enter your password.

If calling from another phone:

• Dial the GCI Voice Mail System for your area at the number noted above in red.
• Press # when the system greeting begins.
• Enter your mailbox number.
• Enter your password.

To access your stand alone mailbox:

• Dial the GCI Voice Mail System for your area at the number noted above in red.
• Press # when the system greeting begins.
• Enter your mailbox number.
• Press 9 during your greeting.
• Enter your password.

To review your messages, press the following numbers in sequence:

• Unheard voice messages, press 1 then 1
• Fax messages, press 1 then 3

During Message Review

1 REWIND <<<	2 PAUSE / RESUME ||	3 FAST FORWARD >>>
	5 DATE / TIME MESSAGE RECEIVED
8 NORMAL VOLUME		9 LOUDER VOLUME
# SKIP MESSAGE		* MAIN MENU

After Message Review

Your mailbox can receive and store a maximum number of messages. When your mailbox is full, you will no longer receive messages, so you should routinely erase unneeded messages.

	2 PRINT FAX
4 REPLAY <<<		6 FORWARD >>>
	5 DATE / TIME MESSAGE RECEIVED
7 ERASE	8 REPLY	9 SAVE
# SKIP MESSAGE		* MAIN MENU

Sending Your Messages

Exchange messages with other GCI Voice Mail subscribers without actually placing a phone call to a person.

To send messages:

• From Main Menu, press 2
• End recording #
• Enter mailbox number
• To send, press #

To specify delivery options:

1 PRIVATE		2 URGENT
	3 MESSAGE CONFIRMATION
	4 FUTURE DELIVERY

To review your messages, press the following numbers in sequence:

• Unheard voice messages, press 1 then 1
• Fax messages, press 1 then 3

During Message Review

1 REWIND <<<	2 PAUSE / RESUME ||	3 FAST FORWARD >>>
	5 DATE / TIME MESSAGE RECEIVED
8 NORMAL VOLUME		9 LOUDER VOLUME
# SKIP MESSAGE		* MAIN MENU

After Message Review

Your mailbox can receive and store a maximum number of messages. When your mailbox is full, you will no longer receive messages, so you should routinely erase unneeded messages.

	2 PRINT FAX
4 REPLAY <<<		6 FORWARD >>>
	5 DATE / TIME MESSAGE RECEIVED
7 ERASE	8 REPLY	9 SAVE
# SKIP MESSAGE		* MAIN MENU

Sending Your Messages

Exchange messages with other GCI Voice Mail subscribers without actually placing a phone call to a person.

To send messages:

• From Main Menu, press 2
• End recording #
• Enter mailbox number
• To send, press #

To specify delivery options:

1 PRIVATE		2 URGENT
	3 MESSAGE CONFIRMATION
	4 FUTURE DELIVERY

If you need assistance accessing your voice mail (or you’d like to sign up for voice mail) please contact GCI Customer
Service via email or phone:

E-Mail: rcs@gci.com

Phone: 1-800-800-4800

Monday – Friday	8:00 am – 8:00 pm
Saturday	9:00 am – 6:00 pm
Sunday	9:00 am – 6:00 pm