How do I make a payment?

Auto Bill Pay

Simplify, Sign up for Auto Bill Pay now! Available at https://myebill.gci.com

  • Select: New users register here
  • Enter: Your GCI Account Number
  • Enter: The Billing Name on your GCI Account

After your account is authenticated, complete these steps:

  1. Enter:
  2. Your Username in the Login area Enter: Your Password

  3. Select: Submit
  4. Select: Pay Now
  5. Select: Add a check mark in the box next to the account you wish to pay
  6. Enter: the amount you wish to pay in the Payment Amount box
  7. Select: New bank account (and add account information) or
  8. Select: New credit card (and add credit card information)
  9. Select: Payment Date
  10. Select: Ok

Be sure to Select “Ok” just once (or multiple payments may be processed.)

 

Payment By Phone

(Have a copy of your invoice or account number handy.)

Dial: 265-5400 in Anchorage or 1-800-800-4800 Toll free Nationwide

  • Select: 1 for Customer Service
  • Select: 2 for Sales, Customer Service, Billing
  • Select: 1 for Payment
  • Select: 1 for Credit Cards
    or
  • Select: 2 for Checking Account

Follow the prompts and complete your payment.

 

Your First Bill

Wireless plan, Home phone and internet fees are billed in advance. Your first bill will show a prorated amount for the current month of service and plan fees for the following month.