How do I configure dial-up access for Windows XP or Windows 2000?

Steps to set up your dial-up and email.

Windows XP Dial-Up and Email

An easy way to set up both your Dial-up and e-mail program at the same time is to use the built-in Internet Wizard program. Instructions to Dial-up only also available.

Step 1

  • Click on the Start button
  • Select the Run… option

Step 2

  • In the text box type in the word inetwiz
  • Click OK

 

Step 3

  • Click on the circle with the message
  • Select Connect using my phone line; the black dot should be inside the circle
  • Click Next

Step 4

  • Enter the correct local area Dial-up number, for Anchorage it is 222-4638.
    > Show All GCI.net Dial-Up Access Numbers
  • Ensure the Use the area code and dialing rules box is NOT checked.
  • Click Next

Step 4a

  • Click on the “Advanced?” button
  • In the Advanced Connection Properties screen, you need to put a check in Disable LCP Extensions.
  • Click the OK button
  • Click Next

Step 5

  • Enter your User name
  • Enter your Password
  • Click Next
    Note: You established this information when creating your account. Be sure these are your access username and password and not your e-mail username and password. (Though you may have elected for these be the same.)

Step 6

  • In the Name text box enter Connection to GCI
    (You may enter any name here, this is to help you identify the connection)
  • Click Next

Step 7

  • Select Yes to create a new Internet mail account
  • Click Next
    (If you select No, go to Step 12)

Step 8

  • Enter your name in the Display name field
    This name will be name displayed in the from section of all e-mails you send. It is similar to the return address on regular mail. If you are a business, you may want to enter the business name.
  • Click Next

Step 9

  • Enter your e-mail address; it will be what you agreed to when signing up.
    An example is username@gci.net
  • Click Next

Step 10

  • Select POP3 in box stating My incoming mail sever is POP3
  • Enter mail.gci.net in the Incoming mail (POP3, IMAP or HTTP) (SMTP) server text box.
    (Make sure the words are lower case)
  • Enter smtp.gci.net in the Outgoing mail server.
    (Make sure the words are lower case)
  • Click Next

Step 11

  • Enter your e-mail Account User name
  • Enter your e-mail Password
  • Note: If you want the system to remember your password, check the remember password box.
    Ensure the Log on using Secure Password Authentication (SPA) block is NOT checked.
  • Click Next

Step 12
You have completed the steps for establishing a dial-up and e-mail account.

  • Click Finish

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Configuring Dial-up Only

Step 1

  • Click the Start button
  • Click the Control Panel icon
  • Double-click the Network and Internet Connections icon
  • Click on the Make New Connection icon

Step 2
Displays the Welcome to the Internet Wizard

  • Click Next

Step 3

  • Click on the circle with the message Connect to the Internet; the black dot should be inside the circle.
  • Click Next

Step 4

  • Click on the circle with the message Set up my connection manually; the black dot should be inside the circle
  • Click Next

Step 5

  • Click on the circle with the message Connect using a dial-up modem
  • Click Next

Step 6

  • For your ISP Name enter Connection to GCI
  • Click Next

Step 7

 

Step 8

  • Enter your User name
  • Enter your Password
  • Reenter the password for confirmation
    Note: You established this information when creating your account. Be sure these are your access username and password and not your e-mail username and password. (Though you may have elected to have these be the same.)
  • Ensure all three of the check boxes are checked
  • Click Next

 

Step 9
You have completed the dial-up connection

  • Check the box next to Add a shortcut to this connection to my desktop if you want a shortcut to this dialer placed on your desktop.
  • Click Finish

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Windows 2000 Dial-Up

Step 1

  • Double Click the My Computer icon
  • Double click on Control Panel to expand it
  • Double click the Network and Dial-up Connections folder.
  • Double click the Make New Connection icon, as shown below

Step 2

  • Open/double-click on the Make New Connection icon to reveal the following window
  • On the Welcome to the Network Connection Wizard window, click on Next
  • Click to select Dial-up to the Internet, as shown below, then click the Next button
  • Select “I want to set up my Internet connection manually, or I want to connect through a local area network (LAN).”
  • Click Next

 

Step 3

  • Select “I connect through a phone line and a modem“
  • Click Next

 

Step 4

 

Step 5

  • Enter your GCI.net dial-up User ID (which may or may not be the same as your e-mail user id)
  • Enter your password into the next screen
  • Click Next

 

Step 6

  • Give the connection a name such as “GCI.net or My Connection to GCI“
  • Click Next.

Step 7 (Important)
In the following steps, you will be shown how to set-up your e-mail account. If you decide not to do this at this time, please note that you are NOT DONE configuring your dial-up connection yet. Please click here for additional instructions that you must follow to allow Windows 2000 to access your GCI.net dial-up account.

Step 8
The Internet Connection Wizard will next give you the opportunity to configure your computer to access an e-mail account with Outlook Express or cancel out of the operation.

E-mail Setup

  • Under Display Name enter in your first and last name
  • Click Next

Under E-mail Address enter your GCI Internet e-mail address.
It should be in the format username@ gci.net (or alaska.com), without using “mail.”(mail dot) in front of gci.net. Then click Next.

Under E-mail Server Names, enter this information:

  • Select “My incoming mail server is a POP3 server“
  • Incoming (POP) mail server: mail.gci.net
  • Outgoing (SMTP) mail server: smtp.gci.net
  • Check the box next to My server requires authenication under Outgoing Mail Server
  • Click Next

Under Internet Mail Logon enter your information:

  • Account name: Your GCI.net username in all lower case with no spaces
  • Password: Your GCI.net e-mail account password
  • Do Not select “Log on using Secure Password Authentication.”
  • Click Next

    • 

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More Information

The following instructions show how to configure an existing Windows 2000 dial-up connection to connect to GCI.net. If you don’t already have a dial-up or network connection created, go to step 1 under Resolution.

If not already open, double-click on My Computer, then on Control Panel, and finally on Network and Dial-up Connections. Right-click on the GCI.net dial-up icon that is already have set up and select Properties .

Once the GCI.net Properties window is open, click on the Networking tab. Make sure that the Server Type is set to PPP:Windows 95/98/NT 4/2000, Internet.

Click on the Settings button. Ensure the following are NOT checked; ?Enable LCP extensions? or “Negotiate multi-link for single link connections” and click OK.

Close out of the GCI.net Properties window by clicking OK and then test your new configuration. You should now be able to connect to GCI.net. If you continue to experience problems after changing this setting, please verify your settings with those shown above and if then problem persists, Contact GCI.net technical support, by email at support@gci.net or call 868-0316 in Anchorage or 1-800-800-4800 State Wide. ITS is open 24 hours a day, 7 days a week.

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