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We've Got You Covered!

Wireless Handset Insurance is available at GCI.  The Handset Protection Program is available to any customer at any time.  However, there is a 30 day waiting period to file a claim if you don't sign up the day you purchase your new phone.  Ask your GCI representative to sign up today!

Replacement coverage insures:

  • Loss (Basic and Complete Coverage)
  • Theft (Basic and Complete Coverage)
  • Damage – Incident / Accident Related (Basic and Complete Coverage)
  • Malfunction and mechanical/electrical failure ONLY when occurring outside the Manufacturer's Warranty period.  (Complete Coverage)

Replacement coverage cost

  • Basic Coverage - $5.49 per month
  • Complete Coverage - $6.49 per month

Replacement Deductible

Retail Price Range – Wireless Phone

Deductible

Less than or equal to $100

$35

$100.01 to $200

$75

Greater than $200

$125

Claim Limits

  • $2,000 per Named Insured or a maximum of two (2) equivalent replacements (whichever comes first,) within a 12-month period beginning with the date of the first loss.
Reporting a Claim
  • Call eSecuritel 1-866-249-3781
    • Claims must be reported within 60-days of an incident, if accident-related
    • Claims may be filed 7 days a week from 8am-11pm EST by calling the eSecuritel Customer Care center
  • For more information, go to http://gci.esecuritel.com

Disclosures

  • The customer is not entitled to receive cash instead of replacement equipment.
  • Replacement equipment may be refurbished equipment or equipment of like-kind and quality comparable to that of the original handset's make and model.
  • A monthly premium will be payable in advance and will be charged to the subscriber's regular wireless account.  It appears as a separate feature item on their monthly bill.
  • The per loss deductible is based on the retail price of the make and model of the wireless communications equipment insured.
  • The insurance coverage period begins June 1, 2009.
  • The identity of the insurer is Lincoln General.  New Hampshire Insurance Company, Administrative Office: 70 Pine Street, New York, NY 10270.
  • The administrator of the program is eSecuritel, PO Box 03, Alpharetta, Georgia 30009.
  • The agent licensed is GCI, 2550 Denali St, Suite 1000, Anchorage, AK 99503.
  • This coverage may provide a duplicate of coverage already provided by the purchaser's personal auto insurance policy, homeowner's insurance policy or personal liability insurance policy or other source of coverage.
  • This type of coverage is NOT required in order to purchase communications equipment.
  • The customer may cancel the insurance at any time.

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