Lifeline Service and LinkUp Assistance
GCI offers local service discounts for qualified customers who may need some assistance in order to receive basic telephone service.
Lifeline Service
Lifeline Service provides an individual residential line, 911 service, access to operator services, long-distance (unless toll blocking is selected), access to directory assistance, and toll blocking. Under this plan, the $6.50 FCC Subscriber Line Charge is waived, and you also get a discounted basic phone line for $1.00. Toll blocking can be provided at no charge. Additional features available, but not covered under discount.
LinkUp Assistance
LinkUp Assistance offers a 50-percent discount (up to a maximum of $30) on applicable non-recurring service connection charges, including Premises Visit charges and Line Extension charges.
How Do You Qualify?
To qualify for Lifeline Service and Link-Up Assistance, a customer must meet the following requirements or meet income eligibility income levels:
- Customer must participate in one of the following programs:
Supplemental Security Income (SSI)
Food Stamps
Medicaid
Federal Public Housing Assistance
Low-Income Home Energy Assistance Program
Alaska Temporary Assistance Program
Adult Public Assistance (which includes aid to the aged, blind and disabled)
BIA (Bureau of Indian Affairs) General Assistance
Tribally Administered Temporary Assistance for Needy Families
Head Start (meeting qualifying income standards)
National School Lunch Program's Free Lunch program
Denali KidCare
WIC Program (Women, Infants and Children Care Program)
Pioneer Home Payment Assistance
Alaska State Housing Corporation Programs -
Public Housing
Interest Rate Reduction for Low Income Borrowers
Home Investment Partnership
Low Income Housing Tax Credit Program
State of Alaska Heating Assistance Program
Veterans Administration Disability Pension
Senior Citizen Housing Development Fund
State of Alaska Senior Benefits Program
Childcare Assistance
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Any other social services assistance program administed by the state or federal government but not specifically listed, could be eligible. Please give the name of the program to a GCI Customer Service Representative to research eligibility.
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Customers can qualify for Lifeline Assistance if they fall within the following income levels - not exceeding the level amount allowable for number of family in household.{levels last updated 1/2009 with 2009 US Dept of Health and Social Services Poverty Guidelines}
| Size of Family Unit |
Lifeline Eligibility Level |
| 1 |
$18,266 |
| 2 |
$24,584 |
| 3 |
$30,902 |
| 4 |
$37,220 |
| 5 |
$43,538 |
| 6 |
$49,856 |
| 7 |
$56,174 |
| 8 |
$62,492 |
| For each additional person, add |
$6,318 |
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If qualifying based on income, documentation of income must be proved in one of the following forms:
A previous year's state or federal tax return
A current income statement from an employer or paycheck stub
A statement of benefits from the U.S. Social Security Admin.
A statement of benefits from the U.S. Dept. of Veterans Affairs
A retirement or pension statement of benefits.
An unemployment or worker's compensation statement of benefits
A federal or tribal notice of letter of participation in general assistance
A divorce decree or child support document
Any other official document issued by a provider of income to document income.
To apply for Lifeline Service or LinkUp Service, or to get further information, please call us at 1-800-800-4800.
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