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Sign up for GCI qualifying products and get Alaska Airlines Miles!

 

 

Lifeline Service and LinkUp Assistance

GCI offers local service discounts for qualified customers who may need some assistance in order to receive basic telephone service.

Lifeline Service

Lifeline Service provides an individual residential line, 911 service, access to operator services, long-distance (unless toll blocking is selected), access to directory assistance, and toll blocking. Under this plan, the $6.50 FCC Subscriber Line Charge is waived, and you also get a discounted basic phone line for $1.00. Toll blocking can be provided at no charge. Additional features available, but not covered under discount.

LinkUp Assistance

LinkUp Assistance offers a 50-percent discount (up to a maximum of $30) on applicable non-recurring service connection charges, including Premises Visit charges and Line Extension charges.

How Do You Qualify?

To qualify for Lifeline Service and Link-Up Assistance, a customer must meet the following requirements or meet income eligibility income levels:

  1. Customer must participate in one of the following programs:

    Supplemental Security Income (SSI)
    Food Stamps
    Medicaid
    Federal Public Housing Assistance
    Low-Income Home Energy Assistance Program
    Alaska Temporary Assistance Program
    Adult Public Assistance (which includes aid to the aged, blind and disabled)
    BIA (Bureau of Indian Affairs) General Assistance
    Tribally Administered Temporary Assistance for Needy Families
    Head Start (meeting qualifying income standards)
    National School Lunch Program's Free Lunch program
    Denali KidCare
    WIC Program (Women, Infants and Children Care Program)
    Pioneer Home Payment Assistance
    Alaska State Housing Corporation Programs - 
         Public Housing 
         Interest Rate Reduction for Low Income Borrowers
         Home Investment Partnership
         Low Income Housing Tax Credit Program
         State of Alaska Heating Assistance Program
         Veterans Administration Disability Pension
         Senior Citizen Housing Development Fund
    State of Alaska Senior Benefits Program
    Childcare Assistance

  2. Any other social services assistance program administed by the state or federal government but not specifically listed, could be eligible. Please give the name of the program to a GCI Customer Service Representative to research eligibility.

  3. Customers can qualify for Lifeline Assistance if they fall within the following income levels - not exceeding the level amount allowable for number of family in household.{levels last updated 1/2009 with 2009 US Dept of Health and Social Services Poverty Guidelines}

    Size of Family Unit Lifeline Eligibility Level
    1 $18,266
    2 $24,584
    3 $30,902
    4 $37,220
    5 $43,538
    6 $49,856
    7 $56,174
    8 $62,492
    For each additional person, add  $6,318

  4. If qualifying based on income, documentation of income must be proved in one of the following forms:

    A previous year's state or federal tax return

    A current income statement from an employer or paycheck stub

    A statement of benefits from the U.S. Social Security Admin.

    A statement of benefits from the U.S. Dept. of Veterans Affairs

    A retirement or pension statement of benefits.

    An unemployment or worker's compensation statement of benefits

    A federal or tribal notice of letter of participation in general assistance

    A divorce decree or child support document

    Any other official document issued by a provider of income to document income.

To apply for Lifeline Service or LinkUp Service, or to get further information, please call us at 1-800-800-4800.

Before you come in, please print and fill out the Lifeline Certification Form.


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