Capabilities

What we do:

Engineering, Project Management and Scheduling
  • Augmentation of IT staff and vacation relief
  • Remote hands
    • Technical
    • LAN/office equipment installation
    • Communications room design and build
In-office Voice and Data Cabling
  • Cat5e/6 installation
  • Cat5e/6 network drops
  • Network drop and run certification
  • Patch panel installation and termination
  • WAN demarcation extensions
  • Fiber installation
  • Fiber patch panels
  • Network infrastructure mapping and documentation
Voice over IP (VOIP) and Phone Systems
  • Design, installation, maintenance
    • Allworx
    • Cisco
    • Mitel
LAN (Local Area Networks) Administration
  • Routers, servers and switches
    • Cisco routing and switching configuration
    • Layer 2/3 device setup and configuration
    • PoE switch installation and configuration
    • Server hardware and application installation and support
    • Network sniffer testing and troubleshooting
    • Network discovery and documentation
    • Vendor management and escalations
Systems Administration
  • Augmentation of IT staff and vacation relief
  • Design, implementation and maintenance
  • Computer and network support
    • End user desktop hardware support
    • End user application support and escalations
    • Proactive maintenance
    • Software and hardware updates and patches
    • Backup and disaster recovery configuration and design
    • Event reporting and monitoring
    • Equipment maintenance
    • Anti-virus installation and updates
    • Password recovery
Wi-Fi Installation and Support
  • Wireless site surveys
  • Wireless installation, design and support
  • Turbozone
  • Point of Sale (POS) wireless systems
  • Indoor and outdoor Wi-Fi networks
  • Point-to-point wireless links
  • Open wireless and guest access networks
  • Wireless LAN controller installation and configuration
Data Backup and Disaster Recovery
  • Cloud-based backup
  • Local backup and recovery
  • Desktop and server imaging and backup
Call Center Support
  • Branded call centers
  • Network monitoring
  • Event reporting and monitoring
  • Afterhours and overflow call transfer and end user trouble reporting
  • Custom call metrics reporting

Meet your New Business Technology Partner

Email or call us: 265-5454 or (800) 800-7754