TurboZone FAQs

TurboZone provides even faster wireless data speeds for GCI customers on qualifying wireless data plans via very high speed Wi-Fi locations. These locations can be found throughout Alaska in places such as restaurants, coffee shops, sports arenas, airports, shopping malls, and other public areas. GCI is continuing to add new locations and cities to our TurboZone coverage. If you don’t see your town listed yet, stay tuned!

 

 

What is TurboZone?

TurboZone provides high speed Wi-Fi data outlets throughout Alaska to GCI customers on qualifying mobile data plans. These outlets include locations such as restaurants, coffee shops, sports arenas, airports, shopping malls, as well as other other public areas.

 

Who can access TurboZone?

TurboZone access is included at no additional charge for GCI Mobile customers on qualified mobile data plans.

 

Which mobile data plans qualify for TurboZone?

The following mobile data plans qualify:

Simply Share Plans

All Simply Share Plans get 2 times the data amount that is included with your Simply Share Plan


Standalone Smartphone Plans

All Standalone Smartphone Data Plans get the equivalent amount of TurboZone data as the amount included with the Standalone Smartphone Data Plan.

Basic Data 300 MB

Select Data 3,000 MB

Premium Data 5,000 MB

Premium Data 10,000 MB

Premium Data 20,000 MB

 

Will my usage on TurboZone count against my monthly data usage allowance?

Data usage at TurboZone locations is complementary for GCI customers through January 31, 2014.

After December 31, 2013, all TurboZone data used above the included TurboZone monthly allowance will be billed at $15.00 per 3 GB of TurboZone data usage.

 

How can I tell how much TurboZone data I have used?

You can monitor your data usage in real time anytime through the GCI online usage viewer

 

How does TurboZone work?

TurboZone uses Wi-Fi connected to GCI’s robust and blazingly-fast internet service.

 

How do I connect to TurboZone?

GCI has designed a simple, one-time registration process to make connecting to TurboZone a breeze. The first time you access the TurboZone, simply look for the “TurboZone” network in your handset’s Wi-Fi settings and connect. Next open your web browser, go to your favorite web site and you will be redirected to a one-time registration screen where you will be asked for your 10-digit mobile phone number. After entering your phone number and selecting submit, you will next be presented with a TurboZone Terms of Service page. Once you accept the Terms of Service, you will be sent a text message with a link to complete your registration. After clicking on that link you will be redirected to the Welcome page and you will have access to all TurboZone locations throughout Alaska.

 

How do I find a TurboZone?

TurboZone locations can be found throughout Alaska, with new locations being added all the time. You can find locations via our online map or with our free smartphone app. The app can be found in the Apple App Store or in Google Play; simply search “TurboZone” in the respective application stores.

 

What if I need assistance getting access to the TurboZone?

If you have any trouble connecting to or registering for TurboZone simply call our GCI Customer Service Center at 800-800-4800. Our GCI Customer Service Representatives are available 24 hours a day, 7 days a week, to assist you. You may also take your handset into a GCI Store and request assistance.

 

How do I get my business signed up to be a TurboZone provider?

GCI is continually adding new locations to our TurboZone network. If you are interested in your business – becoming a TurboZone provider, click here  to learn more and/or request to be contacted.