Finance Case Study
You know what they say: time is money.
And in the ever-evolving financial sector, you need the framework to handle just about anything. When you’re looking for a high level of accountability in both service and support, GCI rises to the challenge. We deliver a network that’s not only high performing, but can easily be expanded to connect new locations and serve your day-to-day business operations and operational requirements. We won’t only help your business save money, we’ll do it a way that’s respectful to your bottom line.
- ALPS Federal Credit Union
Federally-charted and not-for-profit ALPS Federal Credit Union (ALPS FCU) was relying on another local provider for their Centrex phone system. ALPS FCU was essentially using the phone facilities at their telecommunications provider’s office so they didn’t have to purchase their own. However, this was both cumbersome and highly controlled by their provider, causing undue frustration to ALPS FCU. Not only was it costly on a month-to-month basis, it wasn’t really working that well: our client was unable to make simple changes to their phones for routing and ringing purposes and basic features like voicemail were an added cost for each mailbox user.
Enter GCI’s Voice platform experts. We promptly analyzed ALPS FCU’s requirements and proposed an Allworx 48x platform to accommodate our client’s need for a more dynamic, efficient system, paired with a recommendation for fewer analog lines and a 10 Channel PRI. Not only would these products spare ALPS FCU their recurring frustration, they would also reduce their monthly costs.
Without hesitation, ALPS FCU removed their Centrex phone system and made the switch to GCI. They purchased an Allworx 48x platform from us and started saving $800 in monthly charges almost instantly. The Allworx platform also gives our client the ability to manage their own system, including call routing, ringing changes and name changes, and provides them with inexpensive voicemail for all users. The end result? Another extremely pleased GCI customer.